Fundamentals of Supervision
The Fundamentals of Supervision (FOS) Certificate Program serves to develop basic leadership skills for new and potential managers, as well as experienced managers who seek to refresh their skills.
The FOS Certificate program has transitioned to an online learning format to ensure that supervisors and managers develop leadership competencies at a faster pace and with flexibility to complete the courses anywhere, at any time. There is one course, Performance Management, which must be taken in person. You may register for the classroom course through GEMS, upon completion of the online prerequisite course. Program participants must complete the required nine (9) courses within one year.
The first eight (8) courses may be accessed for free though Lynda.com with your USF NetID. Click here for instructions. To receive credit in GEMS and your FOS certificate, please do the following:
Upon completion of the online courses AND the in-person course, email all eight (8) of your certificates from Lynda.com in one email with your employee number to email@example.com. Your employee number is an 11 digit number beginning with zeroes. You can find your employee number in USF PersonSearch at https://personsearch.it.usf.edu/. After logging in and finding your record, click the green "view" button next to your name to reach the screen with your employee ID.
"Do you want to cultivate leadership traits that will help you inspire your team, successfully manage change and conflict, and better serve the needs of your organization? In this course, leadership consultant and lynda.com Director of Learning and Development Britt Andreatta explains what real leadership is, how to assess your strengths, and ways to cultivate the traits the best leaders employ to make their organizations strong and innovative. The course includes information on developing and mentoring your team, creating an engaging workplace, developing political savvy, analyzing your industry, and honing your emotional intelligence." – Description from Lynda.com
Duration 1 hr. 24 minutes
This course has replaced Leadership: Theory to Action
How to enroll Access this course with your NetID through Lynda.com by clicking the title here: Leadership Fundamentals
"Effective time management is an indispensable skill. Best-selling author and business coach Dave Crenshaw lays the theoretical and practical foundations for managing your time and becoming more productive.
Learn how to get more done in the shortest time possible and avoid the obstacles and distractions that can get in the way of good time management. Dave gives practical strategies for increasing productivity in three main areas: developing habits to be more organized and reducing clutter in your workspace; staying mentally on task and eliminate the to-dos you have floating in your head; and developing a time budget to get the most done during your workday and focus on your most valuable activities." – Description from Lynda.com
Duration 2 hrs. 51 minutes
This course has replaced Time Management
How to enroll Access this course with your NetID through Lynda.com by clicking the title here: Time Management Fundamentals
"In this course, author and business coach Dave Crenshaw teaches you to get the most from your meetings—turning them into productive avenues for communicating, connecting, and accomplishing real work. The course demonstrates a simple, usable framework that will help you lead and participate in meetings large and small and provides insight into how to schedule, conduct, and follow up on meetings with minimum time and maximum results." – Description from Lynda.com
Duration 1 hr. 22 minutes
This course has replaced Running Productive Meetings
How to enroll Access this course with your NetID through Lynda.com by clicking the title here: Leading Productive Meetings
"Discover how to successfully manage multiple generations in the workplace with Christina Schlachter, PhD. Learn about each generation present in today's workforce, from Baby Boomers to Millennials, and figure out what each group wants and needs, and how they like to be managed, developed, and promoted." – Description from Lynda.com
Duration 50 minutes
This course has replaced Understanding Workstyles
How to enroll Access this course with your NetID through Lynda.com by clicking the title here: Managing Multiple Generations
This course will be a prerequisite for the classroom-based Performance Management course.
"Make performance reviews more useful and motivating and less stressful for both you and your employees. In this course, Todd Dewett, PhD, shows managers how to conduct effective performance reviews, explaining how to set appropriate goals, gather feedback, write the formal review, and conduct effective meetings with employees. He also shows how to build performance review activities into your management style so that the review is no longer a once-yearly conversation." – Description from Lynda.com
Duration 2 hrs. 20 minutes
This course has replaced The 3 hour classroom-based version of Performance Management
How to enroll Access this course with your NetID through Lynda.com by clicking the title here: Performance Review Fundamentals
"Effective communication is more than what you say. Make your message more impactful, and get the results you want in work and life. In this course, author and UCLA Anderson School Professor John Ullmen, PhD, walks you through strong and clear communication strategies that will help you improve your listening, your message, your delivery, and your effectiveness. These strategies work across departments, teams, and cultures and help you get through communication blockers." – Description from Lynda.com
Duration 2 hrs. 5 minutes
This course has replaced Dialogue at Work
How to enroll Access this course with your NetID through Lynda.com by clicking the title here: Communication Fundamentals
"In this course, business coach Lisa Gates teaches managers to harness the power of coaching in the workplace. Learn the benefits of developing your team and helping employees build their skills in ways that transform and empower them to do more productive and engaging work. Then discover how to build your own leadership and coaching skills and equip yourself with tools that encourage insight and growth. The course wraps with a look at how you can maintain the coaching momentum in the workplace and address common challenges." – Description from Lynda.com
Duration 1 hr. 5 minutes
This course has replaced Effective Employee Coaching
How to enroll Access this course with your NetID through Lynda.com by clicking the title here: Coaching and Developing Employees
"Group dynamics impact productivity and employee satisfaction, so it's important for managers to cultivate positive relationships among coworkers. Join Todd Dewett as he explains how to effectively manage teams. This course covers motivating your team, managing team performance, establishing your identity and authority within a group, addressing conflict, and making work fun. Full of practical tips and useful strategies, this course is a great reference for first-time managers and for more experienced managers who may need to address a specific issue with their team." – Description from Lynda.com
Duration 1 hr. 23 minutes
This course has replaced Building Teams
How to enroll Access this course with your NetID through Lynda.com by clicking the title here: Managing Teams
The Performance Management workshop introduces participants to the process for managing, evaluating, and improving performance with a particular emphasis on USF-specific issues.
Duration 1 hr
Location: SVC 2070 Tampa campus
How to enroll: Enroll in GEMS self-service
Prerequisites: Performance Review Fundamentals