Total Quality Management


The University of South Florida's Industrial & Management Systems Engineering department offers a fully online graduate certificate in Total Quality Management.

Course Location/Delivery

The certificate is offered at the Tampa campus and fully online.

Admission Requirements

The applicant must have an earned bachelor's degree from a regionally accredited academic institution with a minimum 3.0 GPA.

Application Process

To learn about the application process, and to access the application, please review our application process.


None are required.


A concentration of fifteen (15) semester hours in five (5) courses is required. The student must obtain a grade of at least 75% in each class for it to be applied toward the certificate.



Time Limit

The time limit will be determined by the department.

Credit toward Graduate Degree

No more than 12 credits may be applied; however, student should receive prior approval before the course work obtained through this certificate is applied towards a graduate degree. Prospective MSEM students must meet all entrance requirements for the MSEM program before the course(s) will be transferred. Additionally, no class will be considered unless at least a 'B' grade was obtained in each one.

Standardized Tests

International students must submit a TOEFL score when English is not the native language. A minimum score of 550 on the paper-based test or 79 on the web-based test is required.


Patricia Anzalone
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Gloria Hanshaw-Latter
(813) 974-2269
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Graduate Certificates
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Department Website