Service Levels

USF Computer Store

The USF Computer Store will endeavor to keep selected items in stock. For special order items, the Computer Store will place an order within one business day of getting final approval and necessary information from the purchaser or the University Technology Standard Board (UTSB) in the case of an exception.

Exception Approval Process

The UTSB will endeavor to provide consideration of exceptions within two business days of submission. Approvals which are denied and appealed will be considered by the UTSB at its next meeting. The UTSB meets every two weeks. Emergency appeals may be considered by electronic review.