Frequently Asked Questions

Please select your question from the list below to see the answer:


Why is there an Orientation fee?

Your Orientation fee covers the costs of providing the Orientation experience to you including facility rentals, meals, staffing, and other services or expenses. While Orientation is required for new students by the USF System, the Office of Orientation receives no additional funding for its programming and operations.

In addition, the fee for first year international students includes any housing and meals associated with the Glo-Bull Beginnings program.

Can I attend Orientation on another day?

Your Orientation date has been chosen to correspond with the Glo-Bull Beginnings program and the arrival date on your visa. All international students will attend Orientation on the scheduled day.

What if I miss my Orientation due to travel delays?

We understand that sometimes weather conditions and other events may delay travel. If you are experiencing a travel delay, please contact your admissions representative and our office as soon as possible. You can email us at or call at +1 (813) 974-3060. We will work you with you to make sure that you receive all the information you need.

What if I plan to attend a campus other than Tampa?

USF Sarasota-Manatee and USF St. Petersburg conduct their own separate Orientation. Visit their site for additional information and schedules.

I don't see any available dates. What do I do?

This error will occur for students in Engineering or Business who change their major in the MyOrientation system. Students in Engineering should choose "Engineering - undeclared" as their major. Students in Business should choose "Pre-Business" as their major. Both majors will have the opportunity to identify and select their area of focus within their college after meeting with an academic advisor. After choosing this major and saving, these students should see available dates.

If that situation does not apply to you, please contact our office at or +1 (813) 974-3060. We will work with you to resolve the issue.

How do I request assistance due to a disability?

The Office of Orientation and the University of South Florida are dedicated to providing the same great Orientation experience for all students and their guests. In compliance with the Americans with Disabilities Act (ADA), we provide special accommodations to students and guests who require such to participate in the session. Individuals requiring special accommodations to attend Orientation will see the option to complete a form during the reservation process. If you did not use the link at that time or your situation has changed, you can still submit a request. All requests should be submitted 10 days in advance of the session.

Students requiring learning accommodations should also contact Students with Disabilities Services at (813) 974-4309 for accommodations needed once classes begin.

How do I request assistance for a religious observance during Orientation?

We recognize that some Orientation sessions may overlap with a religious observance this summer. We encourage you to schedule your Orientation around this observance; however, if that is not possible, please let us know so that we can accommodate your meals and meal times.

Can I pay for Orientation with a check or money order?

While we prefer that you pay for your Orientation with a credit card or e-Check, we can accept cash or money orders. To pay with a check or money order, you must complete this form and mail it to the address listed on the form. You should also then e-mail to let us know that you submitted payment. We will need to manually confirm your reservation.

You will still need to activate your NetID at and complete the online reservation process up to the point of submitting payment.

Is it possible to obtain a refund for an Orientation session?

Please visit for more information about refunds.

What if I want to change my major before Orientation?

Transfer Students

To change your major, you must submit an Application Update Form to the Office of Admissions. They will review your information to make sure that you meet the necessary requirements for your new degree program. Application Update Forms can take up to two (2) weeks to process.

Additionally, Admissions representatives will be available on the day of your session to change your major. However we recommend that you submit the update form in advance to allow for you to fully experience and participate in Orientation.

First Year Students

To change your major, log into your MyOrientation account and select your desired major from the drop-down box in your reservation questionnaire.

What is the Pre-Arrival Homework?

The Pre-Arrival Homework is a series of videos and information important to you as a new international students. For more information, visit the Pre-Arrival Homework page.

What is Glo-Bull Beginnings?

Glo-Bull Beginnings is a week long experience for new undergraduate, international students coming to USF. This program will prepare you for being a student at USF and living in the US. Check this page for more information.

Who do I contact with questions about immigration paperwork?

International Services is the office responsible for your immigration paperwork and processing. You should contact them with any questions about this process.

Where do I complete Glo-Bull Start? When is it due?

Glo-Bull Start is an online service for international students from USF International Services. This system collects all the information needed from you, and provides you with a short task list. All of these items must be completed before you start classes. Visit the Glo-Bull Start information page for more details.

I'm a sponsored student; how can my sponsor pay my Orientation fee?

Sponsored International Students should complete their Orientation reservation to the point of payment and then email the Office of Orientation at Let us know that you are a sponsored student and include your name, UID, and date of Orientation. We will respond to confirm your Orientation date and with details about payment arrangements.