Resident Services

Mail Service

USPS mail is first processed by the United States Postal Service, coming through the Tampa Airport facility. Mail is then processed through the USF operated Post Office. It is from this location that mail is delivered daily to the mail centers. Mail is delivered after 10 a.m., Monday-Friday. Packages delivered to the mail center via USPS are handled through the same process as all other packages.

Priority Mail Express that is received on Saturday morning will be made available to the residents between the hours of 8:30 a.m. and noon at the Forest Hills Station. Residents may call 813-935-3375 prior to driving to the Forest Hills Station to retrieve the Priority Mail Express. Forest Hills Station is located at 11800 North Florida Ave, Tampa Florida 33612. Priority Mail Express not retrieved during this time frame will be delivered on Monday to the USF Post Office. Please note that the Priority Mail Express will not be available on holidays: The Forest Hills Station will close on all United States Postal Service widely observed holidays.

UPS/FedEx/DHL/etc packages are delivered directly to the mail centers from the delivery truck driver. Once the packages have been delivered, they are processed by the Housing & Residential Education mail clerks. This included USPS packages. When the mail clerks have finished processing the packages, an email will be sent to the student's @mail.usf.edu email address notifying the student that s/he has a package in their mail center (all specific mail center information will be in the email).

Mailbox numbers and combinations (for those with a mailbox) will be available during check-in when the student receives their room key. Mailbox/Combinations are also available by visiting the profile information section of the Housing Portal.

Please note: all USPS mail that is sent certified must be picked up from the USF Post Office AFTER receiving the certified mail notice from the north or south campus mail center.

Process:

  1. Package for resident is received by USF Post Office
  2. A notice is delivered to resident stating a package is waiting for them
  3. Resident picks up notice from their mail center and takes notice to USF Post Office
  4. USF Post Office takes notice and hands package to resident (resident must bring ID).

 

Mail Center Hours

Monday - Friday
10 a.m. - 10 p.m.

Saturday
Noon - 3 p.m.

 

Contact Information

South Campus Mail Center in Juniper-Poplar: 813-974-2924

North Campus Mail Center in Holly H: 813-974-9077

Sophia Jones, Mailroom Manager: 813-974-6038

 

Services Offered

Incoming Mail via USPS, UPS, FedEx, DHL, etc.

 

Look Up Your Mailing Address