Bishop Center for Ethical Leadership
USF Hospitality Leadership Program
Build a Culture that works
With unemployment so low, competition between businesses and industries for hard-working employees is at an all-time high. Supply chain issues have increased material costs. Consumer behaviors are changing. New competitive businesses like rideshare are cutting into profits. In an industry with historically low profitability, is your business equipped with the leadership to overcome these challenges?
Return on Investment
A culture that attracts & retains talent: Leaders in a business create its culture. That culture either attracts or repels workers. Participants will learn the behaviors of leaders that will inspire loyalty and maximize the talent of their employees.
A plan for growing profits: Organizations grow by cutting the fat and increasing sales. Participants will develop a plan for their business to do both.
Designed for leaders in the business
Owners who are still hands-on with the business.
General Managers responsible for one or more locations.
Team Leaders preparing to step up into an expanded role.
- 100% online content
- 5 hours per week
- 16 weeks
- Assignments that apply directly to the business
$2,995 (less than $190 per week)
Frequently Asked Questions
The course is delivered fully online through video and short articles. Assignments will require real-world application within your business environment.
The program is designed for general managers and current managers or assistant managers who aspire to become GMs.
Participants will learn to:
Become more organized through the implementation of the Ideal Week
Hold more effective meetings
Create a loyalty cycle within the business
Create a values driven culture
Apply situational leadership
Understand and influence key metrics of the business (i.e. finance 101)