Procedures During Campus Disruptions
We encourage you to visit USF's homepage for up-to-date information regarding campus disruptions.
Please note: Career Services team members are currently working remotely and our physical service locations are currently closed. For information on how to access our services during this time, please review the topics below.
Career Services has established the following procedures and guidelines for providing service during campus disruptions. Please note that some of our typical services and work may be delayed, depending on the events that led to the disruption and the availability of our staff during this time.
For questions not answered below, please contact our staff by email at CareerServices@usf.edu. A member of our team will be in touch with you as soon as they are able.
We will do our best to continue to provide service to any student in need during the event of a campus disruption. Please read through the sections below for information about specific questions or services.
If you had an appointment with our office that was scheduled prior to the disruption, you will be contacted by your Career Consultant with instructions on how to complete the appointment by either phone or videochat. (See "Virtual Appointment Instructions" below for details.) If you anticipate being unable to keep your scheduled appointment time, please email our office at CareerServices@usf.edu to cancel.
You can view any upcoming appointments in Handshake, under the Career Center tab in the top navigation pane. You can also use this method to cancel or schedule a new appointment, if one is available.
If you need assistance with scheduling an appointment during a disruption, we will do our best to accommodate your request. Career Consultant availability may be limited due to the events of the disruption, previously scheduled appointments, and access to technology. To schedule an appointment, please email us and include information about the questions you have, in addition to your U# and phone number.
If you have selected a phone appointment, your Career Consultant will call you at the start of the appointment time. If for some reason you have not received a call after five minutes of the appointment start time, please emil us at CareerServices@usf.edu for help getting connected.
If you have selected a videochat appointment, your Career Consultant will email you a link to sign into Microsoft Teams at the start of your appointment time. Please monitor your email for this link. For the best experience, we recommend that you use Google Chrome and that you connect via a desktop or laptop computer, however other web browsers and tablets or smartphones may work.
We may be able to provide some typical walk-in services remotely, such as resume and cover letter reviews. Please email your resume and cover letter as a Word document to CareerServices@usf.edu and someone will be in touch with you. Additionally, if you are preparing your application documents for a specific position, please also forward the link to the job description, so that our staff can attempt to provide you with specific feedback.
Interview rooms will not be available during a campus disruption. If you had reserved a room for yourself, you will be contacted by our office to let you know that we will not be able to accommodate your request. If you had an on-campus interview scheduled with an employer in one of our suites, we will communicate the situation of the campus disruption to the employer, who will be responsible for contacting you to reschedule or update the location.
In-person preparation services like interview tips in Career Express and mock interviews with Career Consultants will not be available during a campus disruption. For interview preparation, we recommend that you use the virtual tool Big Interview, which you have free access to as a USF student. Simply use Organization Code 0475 when signing up for your free account.
Students should not experience any issues accessing their Handshake account in the event of a campus disruption. However, nightly updates to student records (including GPA, majors, and other student data) may be temporarily interrupted to protect the overall availability of the system.
If you attempt to access Handshake through MyUSF (My Resources>Find a Job Handshake) and are unable to login, please email our office, and include your U# so that we can look into your account. It may be the case that an account does not yet exist for you. Please do not attempt to create one on your own, as it will not sync to USF. Instead, email us at CareerServices@usf.edu.
If you notice that any of your account details are outdated or incorrect, please email us and include both the update you wish to make and your U#.
All requests for account updates and new account creations will be handled as quickly as possible, but will be dependent upon the events of the disruption and staff access to technology.
All on-campus career-related events that occur within a campus disruption will be cancelled. This includes employer events like Careers & Coffee, presentations to classes and student organizations, and workshops. Rescheduling an event will occur on a case-by-case basis. If you have questions about the status of a particular event, follow it in Handshake for updates, or email our office at CareerServices@usf.edu.
In the case of a campus disruption, any courses taught by Career Services staff, including the Job Search course (SLS 3308) and Internship course (IDS 3947), will continue to progress via remote instructional methods. If your course typically has an in-person meeting time, your course instructor will be in contact with you regarding how to continue submitting work during a disruption. If you believe there will be any impact to your ability to complete your work, you should contact your instructor immediately to create an appropriate plan of action.
We will do our best to continue to provide service to any alumni in need during the event of a campus disruption. While most of the information pertaining to current students is true for our alumni as well, please read the sections below for information about how a disruption may affect alumni appointments.
If an appointment you had paid for was cancelled, rescheduled, or otherwise interrupted due to a campus disruption, Career Services will work with you to either refund the appointment or reschedule it at no additional cost to you.
Please see the "Appointments" section above for more information about scheduling, rescheduling, and cancelling appointments during a campus disruption.
If you attempt to schedule an appointment during a campus disruption and the scheduling of that appointment is delayed due to the disruption, we may be able to extend the deadline for our fee-for-service for alumni who graduated within one year. Documentation of attempted contact with Career Services may be required. Extensions will be made on a case-by-case basis.
Your student's health and safety is of utmost importance to us, but we also understand the potential financial implications that a campus disruption may cause. If you have concerns about your student's career-related well-being during a campus disruption, we invite you to encourage them to reach out to us. If you have questions, you can also reach out to us by email CareerServices@usf.edu. Please note that we may not be able to supply some information related to your student's record, as protected by FERPA.
All on-campus career-related events that occur within a campus disruption will be cancelled. This includes employer events like Careers & Coffee, presentations to classes and student organizations, and workshops. Rescheduling an event will occur on a case-by-case basis. If you have questions about the status of a particular event, email our office at CareerServices@usf.edu.