Frequently Asked Questions

*BullBot is not compatible with Internet Explorer. Please use Chrome, Edge, Firefox, or Safari. USF strives to make online resources accessible to all individuals including by making resources compatible with assistive technologies such as screen readers. If you are having difficulty viewing this resource or the format interferes with your ability to access information with the use of assistive technology, please contact our ADA Coordinator.

General FAQ

Has there been a case of coronavirus at the University of South Florida? (3/18/20)

Yes. Please refer to the USF Cases page for detailed information.

Will areas on campus with confirmed cases be cleaned and sanitized? (3/19/20)

Yes. The areas utilized by an employee/student who test positive will be cleaned according to CDC guidelines.

Can HVAC (heating, ventilation and air conditioning) systems spread COVID-19? (8/17/20)

Infectious disease experts from the University of South Florida and the University of Florida have stated that, in non-medical buildings, the potential volume of COVID-19 in the air will not be at a sufficient level to be carried and spread through an HVAC system. This position is supported by the World Health Organization and the American Society of Heating, Refrigerating, and Air-Conditioning Engineers (ASHRAE). 

However, USF has taken extra steps to ensure the safety of our HVAC systems, with a multi-disciplinary team completing a thorough evaluation across all buildings on campus. Based on this evaluation, where feasible due to system age and design, USF has upgraded (or is in the process of upgrading) HVAC filtration (to MERV-13), increased building outdoor ventilation rates, and adjusted temperature and relative humidity levels in buildings. 

We believe these efforts; combined with the university community’s compliance with the requirements to wear face coverings, practice physical distancing, wash hands often, use hand sanitizer, and clean and disinfect frequently touched surfaces; will help mitigate the spread of COVID-19 at USF.

Are USF Health clinics open to patients and visitors? (3/17/20)

Please visit the patient care website for up-to-date information and instructions for patients and visitors.

Are campus tours canceled? (3/3/21)

USF has resumed in-person campus tours. However, tours are limited capacity and will have some restrictions in order to ensure the health and safety of all parties.  For more information, select which campus you would like to tour:

Or you can sign up for a guided virtual tour to learn about our campuses from current students:

How will mail services be handled at the USF Post Office? (3/25/20)

Please visit the USF Post Office's COVID-19 FAQ page for details. 

I know of a USF student who needs financial help. Where do I refer them to? (6/23/20)

USF has made an unprecedented investment of $20 million to help students who are experiencing financial hardships due to the COVID-19 pandemic remain on a path to timely graduation. The university has begun awarding the We Got U-SF Scholarships and Waivers to nearly 22,000 eligible undergraduate and graduate students to encourage full-time enrollment in the fall semester. Eligible students will receive an email from USF’s Office of Financial Aid or the Office of Admissions. 

Along with this initiative, the university is also distributing funds from the CARES Act as well as from several fundraising efforts designed to support students who may be struggling. Students can learn more about these programs and apply for funding through USF’s Office of Financial Aid.

Frequently Asked Questions by Audience

Please refer to the pages linked below to find answers to frequently asked questions regarding the University of South Florida's response to the coronavirus pandemic and the multiphase approach to returning to campus. For additional questions about USF and coronavirus, visit


New Students and Parents

International Students





Reliable, Up-to-Date Information about COVID-19 and Public Health