USF Meal Plan Refunds (4/1)

Dear Valued Meal Plan Holder,

USF’s highest priority is the health and safety of our community. As the COVID-19 challenge evolves, and in accordance with guidance from local, state and federal officials, we have important and timely new information to share with you. We deeply appreciate your continued patience, cooperation, and understanding as we work together during this unprecedented time. 

USF Dining has developed the following plan to issue partial credits to students who left campus early due to COVID-19.

1. For students who have been approved to stay on campus, meal plans will remain active. 
2. For students who did not return to campus on or after Monday, March 23, a partial meal plan credit will be issued. The credit will be calculated by adding the prorated amount of unused meals from March 23 through May 8, 2020, plus the total amount of unused dining dollars.
3. For students who returned to campus on or after Monday, March 23, but subsequently left campus early due to COVID-19, a partial meal plan credit will be issued. The credit will be calculated by adding the prorated amount of unused meals from the last date of use through May 8, 2020, plus the total amount of unused dining dollars.  

The credit will appear on the student’s Oasis account by Friday, April 10. It is important to note that the amount of any credit will first be used to reduce any existing balance in the student’s Oasis account, with any remaining credit refunded to the student.

USF will make every effort to issue the available refund within a two-week processing period, following the posting of the credit. Specific information regarding refunds can be found on the University Cashier’s website. In order to expedite receipt of any refund owed to you, please create an electronic deposit (eDeposit) account, if you have not already done so.

Follow the instructions below to set up eDeposit in your Oasis account:

1. Go to my.usf.edu
2. Sign in using your USF NetID & Password
3. Go into the OASIS website
4. Select “Tuition & Fees” on the “Student” tab
5. Select “Subscribe to eDeposit”
6. Follow directions at the subscription site 

At this time, The Hub will remain open for to-go service and meal plans will still be active for students who continue to reside on campus. Please visit www.usfdining.com for all updates on hours and dining related information. 

Thank you for your patience and cooperation during this unprecedented time. We deeply regret that your campus experience has been cut short and the inconvenience that these changes may have caused you. We look forward to continue serving your dining needs in the future. Please contact us at dining@admin.usf.edu with questions.

Sincerely,

USF Dining Services