We offer several certificate programs that provide on-the-go learning when you need it. Each program consists of several courses that may be accessed through LinkedIn Learning for free with your USF NetID. Upon completing all specified courses listed for that program, the participant emails the LinkedIn Learning completion certificates to firstname.lastname@example.org. Your GEMS training record will then be updated to indicate that you have completed the full series. See each program description for the lists of courses and more detailed instructions.
Effective Communication Series
Effective communication is a skill that can be learned, practiced and continuously improved. The courses in this series provide a mix of resources to help the participant deliver the intended message, give and respond to feedback, persuade others and communicate under different circumstances. Click here to learn more about this certificate program.
Employee Motivation SERIES
This series contains two tracks from which to choose:
1) The track for supervisors focuses on what those in leadership positions can do to motivate and engage their employees. Click here to learn more about this certificate program.
2) The track for employees focuses on self-introspection and self-motivation in the work place. Click here to learn more about this certificate program.
Problem Solving Series
Problem solving involves a spectrum of processes, including generating ideas, evaluating, making decisions and implementing a solution. Often, we are only treating a symptom instead of addressing the core problem. For this reason, it is important to thoroughly investigate and think outside of the box. There are many useful techniques for investigating problems and exploring possible solutions. Click here to learn more about this certificate program.
Conflict Management Series
Effective conflict management is a critical skill set for success in the workplace and in life. When harnessed effectively, conflict can be a force that strengthens the work culture and builds stronger relationships. This certificate program is designed to increase your comfort level with conflict and to help you approach conflict from a more positive perspective. Click here to learn more about this certificate program.