Total Quality Management


The University of South Florida's Industrial & Management Systems Engineering department offers a fully online graduate certificate in Total Quality Management.

Course Location/Delivery

The certificate is offered at the Tampa campus and fully online.

Admission Requirements

The applicant must have an earned bachelor's degree from a regionally accredited academic institution with a minimum 3.0 GPA.

Application Process

To learn about the application process, and to access the application, please review our application process.


None are required.


A concentration of fifteen (15) semester hours in five (5) courses is required. The student must obtain a grade of at least 75% in each class for it to be applied toward the certificate.

  • EIN 6936 - Benchmarking (3)
  • ESI 6225 - Quality Assurance Plans (3)
  • ESI 6247 - Statistical Design Models (3)
  • ESI 5236 - Reliability Engineering (3)
  • EIN 5174 - Total Quality Mgmt. Concepts (3)
  • EIN 6225 - Total Quality Mgmt. Seminar (3)
  • EIN 6179 - Advanced Total Quality Mgmt. - Six Sigma (3)
  • EIN 6178 - ISO 9000/14000 (3)
  • EIN 6935 - Engineering a LEAN Enterprise (3)



Time Limit

The time limit will be determined by the department.

Credit toward Graduate Degree

No more than 12 credits may be applied; however, student should receive prior approval before the course work obtained through this certificate is applied towards a graduate degree. Prospective MSEM students must meet all entrance requirements for the MSEM program before the course(s) will be transferred. Additionally, no class will be considered unless at least a 'B' grade was obtained in each one.

Standardized Tests

International students must submit a TOEFL score when English is not the native language. A minimum score of 550 on the paper-based test or 79 on the web-based test is required.


Patricia Anzalone
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Gloria Hanshaw-Latter
(813) 974-2269
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Graduate Certificates
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Department Website