Office 365

Microsoft Teams and Office 365 for Students


As USF transitions to a fully remote learning experience, we are providing Microsoft Teams and Office 365 services to support our students. This requires a change to student email addresses and beginning on March 23rd, a new Office 365 email address will be available for all students. Canvas remains as the learning management system at USF, Microsoft Teams enables greater collaboration for remote learning. 

Office 365 Email

How is my email changing?

Starting March 23rd your Gmail is switching to an Office 365 account. You will not lose access to your account, but we are forwarding your email to your new account. Your new account will be your official USF email address, for all students.

What do I need to do?

You do not need to make many changes as all of your incoming email will forward. Any existing methods you use to connect with your email account will need to be updated - phone/tablet, computer, and email programs. 

You will retain access to your and all G-Suite services like Google Drive and Google Docs.

Your username and password are your and NetID password.

How do I access my new email account?

You have several methods of access for your new Office 365 account. Read below for the option that you need.

To add your account to your various devices, select the configuration option you need.

Office 365 Email FAQ's

What will happen to my account?

We will migrate your data at a later date - we do not yet have a timeline. For now you are able to login and access everything you need. However we strongly encourage you to use the email account. To assist we are forwarding your new email for you from your account to your new account.

How can I get help and training with my new email account?

We have several helpful documentation and training links below to get you started with your new email account. 

Microsoft teams

What is Microsoft Teams?

Microsoft Teams is a communication tool. Teams combines chat rooms, video/voice, file sharing, meetings, and many other features into one application. You can use Teams for meetings, virtual remote sessions, and individual/group chats. 

Download Microsoft Teams for all Devices


Open Microsoft Teams


What can I do with Teams?

USF is using Teams to provide synchronous virtual learning experiences with your faculty. Teams is not replacing Canvas, but instead allows you to connect with your Professor during class time, or in smaller groups in a virtual remote session.

Video Conferencing and Meetings

Microsoft Teams is a robust video chat platform. You can attend your class meetings, schedule group meetings with classmates, or create ad-hoc calls within your channels. Visit this link for more information on meetings in Teams, or watch the videos below.

Channels, Chat and Messaging in Teams

Microsoft Teams offers a range of chat services, organized into Teams and Channels. Channels are focused conversation areas within a Team. You can also do one-to-one and small group chats as well. Review the links below for more information on using the chat features within Teams.

File Storage and Collaboration

Teams offers a large amount of file storage, specific to each Team. Your Professor may use it to store files for the course, recordings, or any other pertinent material. As a student you may also use this storage to collaborate with your fellow students on group assignments. You can all edit the same file, at the same time, and ensure its always saved. Review the links below to get started.

How can I get more training on Teams?

There is an abundance of self-guided training material and help for Teams. We have some suggested trainings below, and some useful support websites if you encounter any issues. We encourage you to review them as you have time.

Frequently Asked Questions

I do not know my password - How do I reset it?

To reset your password, visit and follow the available instructions. 

How do I make sure I receive all Teams notices?

Microsoft Teams does not enable many notifications by default. This has benefits and detriments, so we encourage you to be aware of this behavior. Read through the links below for information on appropriately setting your notifications.

Why does my Teams meeting invite have a phone number?

Microsoft Teams offers dial-in conferencing. This means that for a meeting, you have the option of calling the attached phone number to enter the meeting.

How can I mute a chat?

Sometimes the notifications can be overwhelming. To mute a chat, select the 'ellipses' and then select 'mute'.

Is there any specific device that I need for Teams?

Teams will work on web, mobile, and PC/MAC/Linux. As for a microphone and webcam, you can use any normal headset, or webcam/microphone installed on your portable device. If you do have trouble in a meeting, visit the link below.

Can I make my own team?

Yes - this feature is available for everyone.

How can I download Microsoft Office?

You can download Office at