Multifactor Authentication (MFA)
Set-up your MFA at https://aka.ms/mfasetup - instructions are available below under "First time set-up".
USF IT strongly recommends setting up multiple authentication types - such as text and authenticator app. This will help in case you lose your primary device and need a back-up.
Please also ensure that you are using an up-to-date app/access method for your Email. This is the one of the most important steps you can take. Click below for a table of approved Email apps (clients) for your use.
|Outlook Web Access||Web||Yes|
|Outlook 2016 and newer||Windows/MAC||Yes|
|Outlook 2013 and earlier||Windows/MAC||Unsupported - contact the Helpdesk for assistance|
|Outlook Mobile||iOS/Android (Mobile)||Yes|
|Built-in Mail||Newest 3 major iOS versions||Yes|
|Built-in Mail||Newest 3 major Android OS versions (with caveats depending on device manufacturer)||Only certain devices - we suggest using Outlook mobile|
|Mac mail||Newest 3 major MacOS versions||Yes|
|Thunderbird||All||No - Thunderbird version 77.0b1 or later will work, but is still not supported.|
What does it look like?
You will, depending on your preferred set-up option, receive a login prompt like the one below.
First time set-up
Setting up MFA is self-service - meaning that you can set this up on your own. To begin, click the button below or visit https://aka.ms/mfasetup
Visit https://aka.ms/mfasetup and login if prompted with your USF credentials. The program will walk you through first time set-up. We strongly recommend setting multiple methods in case you lose your device.
After clicking the link provided above, use the instructions located at the link below.
No. But you will be required to validate your credentials with multifactor at least once per device, per 60 days. So if you are prompted on your computer (which will happen the first time) you will not be prompted again on that same computer for 60 days. If you log into USF email or Teams from a kiosk at the airport, you will be prompted at that point in time.
Everyone is working remotely - consequently USF IT has lost the ability to 'trust' that a computer has the appropriate virus protection, or other security settings. Multi-factor authentication dramatically improves the security of your account, compared to a traditional username and password combination.
Make sure you are using a supported client from the table above.
If you are using a supported client, please remove and re-add your Office 365 account to your mobile device.