Documentation

Virtual Private Network

USF Information Technology Communications uses the Junos Pulse VPN application for secure connections to on-campus resources.

To get started, click on the appropriate link below:

Click here for Windows...

system tray

  • Select the + symbol on the top right to add a connection:

New Connection

  • Enter 'USF' under Name and 'vpn.usf.edu' under Server URL (leaving Type as the default).
  • Click Add:

Add Connection

  •  Click on the Connect button:

Connecting

  • Enter your NetID under User Name and your NetID password for the Password, then click on Connect:

Authenticate

  • A window will pop up after successful connection. The Junos Pulse VPN client will be visible and accessible as an icon in the system tray. If the icon has a green check mark, the VPN connection is active. You can disconnect and reconnect by clicking this icon. Remember that the icon may be hidden, and you may have click on the arrow to expand the system tray view:

System Tray

  • If you have trouble connecting, make sure that no other secure connection clients are already active. Reboot your machine, and try to connect from the system tray icon.
  • If you want to use the vpn.usf.edu web interface, please use Internet Explorer or Edge as the browser to launch the VPN client. Once the client has launched, you can switch to another browser of your choice if you prefer.

Instructions for downloading and installing the Mac OS client.

Click here for Linux...

Installation

64-bit versions of various Linux distributions will require that 32-bit compatibility libraries and Java packages be installed before the VPN connection will work properly.

  • For Ubuntu >= 14.04 LTS, run the following commands:
    • sudo apt-get install icedtea-7-plugin openjdk-7-jre:i386 lib32bz2-1.0 lib32ncurses5 lib32tinfo5 lib32z1 libc6-i386
    • sudo ln -s /usr/bin/update-alternatives /usr/sbin
    • The "apt-get" command will likely install a large number of other required/dependent packages. Once these commands are run, simply closing your Firefox browser, restarting, and relogging in to the VPN site should establish a VPN connection (you may need to click on the "Start" button the first time).
  • For Ubuntu < 14.04 LTS, run the command:
  • For Fedora/Red Hat based distributions, run the command:
    • sudo yum install icedtea-web firefox xterm
    • Obtaining a 32 bit version of java that works can be problematic. As an example, here are the steps for some recent Fedora versions:
      • Fedora 19, pay attention to the java version installed for icedtea-web (for example, "java-1.7.0-openjdk.x86_64"); you will have to use "sudo yum install" to install the same version, but instead of ".x86_64" at the end, use ".i686".
      • For Fedora 20, Download and install the recommended version (7 Update 67 at time of last update) "Linux RPM" version (NOT the "Linux x64 RPM") from http://www.java.com/. Then, run the command:
        • sudo alternatives --install /usr/bin/java java /usr/java/jre1.7.0_67/bin/java 10

Remember that after installing a new version of Java or running a "yum" command, you'll need to restart Firefox completely.

The Java version and compatibility libraries may differ depending on your distribution; USF IT can unfortunately not support every distribution.

If you need assistance and are using Fedora (or a Red Hat derivative), or Ubuntu (or an Ubuntu derivative), contact "help@usf.edu" and we will attempt to assist you.

Connecting

  • If your browser is already open, close it (if any of the steps above have been attempted, changes made may not register to an active session of your browser).
  • Open FireFox and navigate to https://vpn.usf.edu, log in, and if the VPN doesn't start automatically, select "Start" next to Network Connect.

linuxstart

  • The web page switches to one with a progress bar. You may to have to approve a few security warnings from the browser and Java. Select Yes or Always:

Linux Install

  • The Network Connect application will launch, and you will be returned to the initial VPN screen. At this point you can close the browser (selecting the Sign Out option on the top right of the browser screen will terminate your Network Connect session).
  • A pop-up window will show after successful connection:

Linux Install 2

If the instructions above did not solve your problem or you run into any other issues, please contact the Information Technology Help Desk for assistance.