About Office of Decision Support


The USF Office of Decision Support (ODS) operates under the leadership of Dr. Ralph Wilcox, Provost and Executive Vice President of Academic Affairs and Dr. Theresa Chisolm, Vice Provost for Planning, Performance and Accountability. The office is led by Associate Vice President, Dr. Valeria Garcia.

Academic Knowledge Management (AKM)

Academic Knowledge Management (AKM) in the Office of Decision Support (ODS) works collaboratively with various stakeholders to enhance the functionality of the Student Information System (Banner), as well as manage analysis and projects, such as Civitas, for ODS and Academic Affairs. Although AKM works together holistically to deliver analysis, strategic support and project management, there are specialized teams supporting each function.

Faculty Data Reporting & Analytics (FDRA)

Faculty Data Reporting & Analytics provides faculty data to the University and the University community. The team supports regulatory reporting, national benchmark surveys, and as needed reporting to support the growing data needs of the University. The constantly changing landscape of higher education provides an ever-growing challenge for leaders, and our team allows those leaders to make meaningful decisions to support the USF Strategic Plan.

Institutional Effectiveness & Planning (IEP)

Institutional Effectiveness & Planning fosters a culture of continuous improvement throughout the University. Our team serves as USF Tampa's liaison to our regional accreditor (SACSCOC), and to the SUS Board of Governors (BOG) for: accreditation and assessment; centers and institutes; educational partnerships; and, other substantive changes. We also facilitate the assessment of student learning outcomes and the academic program review process.

Institutional Research & Analytics (IRA)

IRA provides USF-wide support by providing comprehensive information about USF. We collaboratively monitor and support the core vision of USF through the collection, analysis, and dissemination of data for use in institutional planning, policy development, governmental reporting, and strategic decision-making processes. We strive to ensure accuracy, reliability, and validity in data that is easily understood, informative, and accessible.

Academic Planning

The ODS Academic Planning unit coordinates new academic programs, including the five-year master academic plan; administers the course proposal system; coordinates APAC meetings and facilitates SCNS course submissions. The unit is the central repository for academic information for all campuses.

University Performance & Survey Analytics

University Performance and Survey Analytics (UPSA) routinely: (1) provides data to and analyzes data from organizations that are interested in higher education performance metrics, and (2) conducts survey research on the student population. Senior university leadership utilize information about USF’s performance and the student experience in strategic efforts to improve USF’s competitive advantage in the marketplace of higher education.