Our Membership Services team is working remotely during Fall 2020. See our FAQs below for the most common questions about memberships, lockers, and towel service.
You can reach us at firstname.lastname@example.org for any inquiries or feedback.
The office space inside is not conducive for meeting the social distancing requirements. We will remain closed from Aug. 24th – Sept. 20th (potentially longer, based on safety guidelines). Please email membership services at email@example.com if you have additional questions that are not covered in the Q&A.
Yes. All membership will be "made whole" based on the type and duration of your agreement with us.
No. Locker rooms in both the Campus Recreation Center (REC) and the FIT are closed.
Drop us an email at firstname.lastname@example.org and we'll arrange an appointment for you to access your locker.
Day-lockers will be available on the cardio and strength floors.
No. Towel service has been suspended until further notice.
Yes. Your agreement will be extended -- at a later date -- based on the original expiration date of your contract and when the locker and/or towel service becomes available.
Yes. While the WELL remains closed, we have expanded all WELL + FIT membership to include access to the REC.
Please contact Membership Services at email@example.com
Send us an email at firstname.lastname@example.org
Yes. Please email us at email@example.com
No monetary refunds are being issued. Instead, we are extended active memberships to ensure you get the full value of your agreement.
No. Guests are prohibited while the university is in Phase 2.
Of course. Please reach out to our Membership Coordinator, Renee Seay (firstname.lastname@example.org).