About Us

Case Management Model

Each Academic Advocate follows a case management model that facilitates support to students in academic distress in a collaborative manner. Advocates serve as managers to triage concerns while collaborating with campus partners (Care Team) to coordinate the most appropriate response. Together with their students, Advocates will create action plans with short and long term goals.

Student Care Team

The Care Team supports students who are experiencing academic challenges by addressing obstacles that may hinder their ability to progress towards their degrees and graduate in a timely manner. The Care Team consists of support personnel including, Academic Advocates, Academic Advisors, Financial Aid, Academic Foundations and Instructors, Housing, USF Libraries, New Student Connections, Career Services, and Orientation. Academic Advocates collaborate with campus resources to coordinate the most appropriate response to a student's needs. Together with their students, Advocates will create action plans with short and long term goals that will improve a student's ability to succeed academically.

Care Team Partners