About Us

FAQs

Please review this page to find answers to our most commonly asked questions.

General Questions

Why is there an Orientation fee?

Your Orientation fee covers the costs of providing the Orientation experience including facility rentals, meals, staffing, and other services or expenses. While Orientation is required for new students by the USF System, the Office of Orientation receives no additional funding for its programming and operations.

What if I plan to attend a USF System campus other than Tampa?

USF Sarasota-Manatee and USF St. Petersburg conduct their own separate, mandatory Orientation sessions. Visit their sites for additional information and schedules.

What if I am unable to attend any of the Orientation sessions?

Orientation is mandatory for all new students in the University of South Florida System. We strongly encourage anyone who has concerns about being able to attend an Orientation session to call us immediately at (813) 974-3060. Additionally, you might consider updating your term of entry to a later term to allow you to attend a later orientation. To do this, you would need to contact the Office of Undergraduate Admissions at (813) 974-3350.

How do I request ADA accommodations to attend Orientation?

Orientation strives to provide the same experience to all participants. In compliance with the Americans with Disabilities Act (ADA), we provide special accommodations to students and guests who require this to participate in the session. Requests are often submitted for assistance with mobility, vision or hearing issues.

Other requests might include special dietary concerns or special arrangements for religious observances.

If you need any type of accommodation during your session, please call our office at 813-974-3060 so we can ensure that all your needs are met. Requests should be submitted at least 7 business days prior to your session. In cases of emergency situations, we will do our best to meet your needs.

 

Reservation Information

How do I change information on my Orientation reservation or choose another date?

You can make changes to your reservation details and/or add guests by logging into your MyOrientation account. Refunds are not issued for students or guests who do not show up to their scheduled sessions. Further, reservations changed within 3 business days of a session or due to "no show" status may be subject to a $25 late/no show fee.

See our Policies page for additional information regarding late fees or no show fees.

Can I change my major before I attend Orientation?

Transfer Students

To change your major, you must submit an Application Update Form to the Office of Admissions. They will review your information to make sure that you meet the necessary requirements for your new degree program. Application Update Forms can take up to two (2) weeks to process.

Additionally, Admissions representatives will be available on the day of your session to change your major. However we recommend that you submit the update form in advance to allow for you to fully experience and participate in Orientation.

PLEASE NOTE: There are many academic programs at USF that are limited access majors which require very specific courses and credits in order to be admitted to these majors. We strongly recommend that you speak with an advisor from the college of your desired major change prior to submitted the Application Update Form.

First Year Students

To change your major, log into your MyOrientation account and select your desired major from the drop-down box in your reservation questionnaire. Should you experience any troubles with this, please call our office at (813) 974-3060.

I am admitted to USF but will not be attending this semester. Who do I contact?

You should notify both the Office of Orientation by calling (813) 974-3060 and the Office of Admissions by submitting an Application Update Form. Application Update Forms can take up to two (2) weeks to process.

I don't see any available dates. What do I do?

While this rarely occurs, it could be due to a number of reasons. To troubleshoot this issue, please contact our office at myorientation@usf.edu or (813) 974-3060. We will work with you to resolve the issue. 

 

Payments

Can I pay for Orientation with check or money order?

While we prefer that you pay for your Orientation with a credit card or e-Check, we can accept cash or money orders. Student reservations are not confirmed until payment is received, so please note that this method will delay your confirmation.

To pay with cash, check, or money order, please log into your MyOrientation account and complete the reservation process up to the point of submitting payment. Then, complete the Cashier Payment Form and mail it to the address listed on the form. You should also then e-mail myorientation@usf.edu to let us know that you submitted payment. We will need to manually confirm your reservation.

Is it possible to obtain a refund for an Orientation session?

Refunds are available only in specific situations. Click here to request a refund. For more information, contact our office.

 

Preparing for Orientation Day

How do I print my Orientation parking permit?

During the reservation process, you were given the opportunity for a parking permit for each student and guest. The parking permit will be included in your e-confirmation packet. If you do not have your e-confirmation packet, log back into your MyOrientation account and download the PDF from the My Reservation tab.

If you did not receive a parking permit in your e-confirmation packet, you can log into your MyOrientation account and request a permit under the Student tab or for a guest under the Guests tab.

Where do I complete the Academic Integrity tutorial?

We recommend that all students complete the Academic Integrity Tutorial before attending Orientation. Students who do not complete the Academic Integrity Tutorial will not be able to register for classes in future semesters. The Academic Integrity Tutorial is available as an online module in Canvas. Canvas is USF's online learning system for courses and assignments.

To get started on the Academic Integrity Tutorial, log into Canvas and choose Academic Integrity from the Courses & Groups drop down menu.

Do I have to bring my unofficial transcripts with me to Orientation?

Knowing the specific classes you have taken and/or being able to provide an expected AP/IB score will assist in choosing the right classes. To support this, we encourage you to bring your unofficial transcripts with you to Orientation to assist you with your course registration. However, this is not required. An unofficial transcript can be a document from your high school/college or something you print from your school's online site.

Bringing unofficial transcripts is especially important for students starting in the summer when final transcripts are not yet available. Your academic advisor will work with you if your final transcripts or scores later indicate a change that impacts your pre-requisites.

  

First Year Students

Can I stay in a residence hall the night before my Orientation?

If you are starting in summer or fall semester, yes. Unfortunately, this service is not available for students admitted in the spring semester.

To submit a request to move-in the night before your session, please complete the Pre-Orientation Overnight Housing Registration form. There is an additional fee that will be added to your student account in OASIS. You may also purchase a rental linen packet.

What should I bring to my Orientation?

We have a detailed packing list of items to bring with you to Orientation.

 

International Students

I'm a sponsored student. What do I need to do?

Sponsored International Students should complete their Orientation reservation to the point of payment and then email the Office of Orientation at globullbeginnings@usf.edu. Let us know that you are a sponsored student and include your name, UID, and date of Orientation. We will respond to confirm your Orientation date and with details about payment arrangements.

Can I attend Orientation on a different day?

All international students arriving for Fall 2017 must attend Orientation (Glo-Bull Beginnings Week). This Orientation date has been chosen to correspond with the Glo-Bull Beginnings program and the arrival date on your visa. All international students must arrive at Orientation no later than the scheduled arrival date. 

International students who have lived and attended school in the U.S. for at least one year may be eligible to attend another Orientation date. More information about this option is available on our Date Change Request page.

What if I miss my Orientation due to travel delays?

We understand that sometimes weather conditions and other events may delay travel. If you are experiencing a travel delay, please contact your admissions representative and our office as soon as possible. You can email us at globullbeginnings@usf.edu or call at +1 (813) 974-3060. We will work you with you to make sure that you receive all the information you need.

How is Glo-Bull Beginnings Week different from Orientation?

Glo-Bull Beginnings is a program for undergraduate, international students to prepare them for being a student at USF and living in the US. Glo-Bull Beginnings Week is your opportunity to experience what it's like to be a USF student, both in and out of the classroom. In addition, this program will prepare you, as an international student, for being a student at USF and living in the US. Glo-Bull Beginnings Weeks includes all the information in the Orientation, but offers additional information and services to assist you in your transition.

Learn more at the Glo-Bull Beginnings Week page.

When do I complete iStart? When is it due?

iStart is an online service for international students from USF International Services. This system collects all the information needed from you, and provides you with a short task list. You will need to complete most of this information before you leave to travel to the U.S. During Glo-Bull Beginnings, you will attend a Document Check where International Services will need your travel documents and will verify that all information is complete.

All of the items in Glo-Bull Start must be completed before you start classes. Visit the Glo-Bull Start information page for more details.