Support

Get Support for Bulls iResearch

We understand the importance of providing timely and effective support to our users. Our dedicated team of experts is here to assist you with any questions or issues you may encounter. Whether you need help navigating the system, troubleshooting technical issues, or requesting access or updates, we're here to help.

How We Can Assist You

Live Chat Support: Need immediate assistance? Our live chat support feature allows you to connect with a member of our support team in real-time.

     

Chat now with us via MS Teams

Office Hours: Our support team holds regular office hours where you can drop in virtually to ask questions, get guidance, or receive hands-on assistance. The office hours are every day from 2-3 p.m. for the first two weeks (up until May 17, 2024). Starting on May 20, 2024 they will be offered on Tuesdays and Thursdays from 2-3 p.m.      

Join Office Hours Teams Meeting 

Training: Our expert-led training sessions are tailored to meet the diverse needs of our research community, providing you with the knowledge and skills necessary to leverage the full potential of Bulls iResearch. Go to Training for more information and to sign up for a future training opportunity.
Request Access or Updates: Need to request access to the system or updates to your existing account? Fill out out our access/update request form and our team will promptly review your request.

Access/Update Request Form

Provide Feeback: Your feedback and experiences are incredibly valuable to us as we continue to refine and improve the platform; if you have encountered any challenges or have suggestions for improvement, please do not hesitate to reach out to us. Your input is crucial in helping us enhance the platform and serve our collective research needs.

 

Bulls iResearch Feedback Survey

Have a question or need assistance that isn't covered here? Feel free to reach out to us directly and a member of our team will get back to you as soon as possible.