Purchasing

Remi

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Remi is a leading provider of data-driven service vendor management for higher education, government, commercial, and healthcare organizations nationwide. Our solution unlocks the value in equipment service contracts while delivering improved productivity, optimal equipment uptime, and hard cost savings averaging 25% over traditional service contracts. Since 1998, our mission has been to empower our customers to outperform, by providing cost effective and innovative equipment care solutions delivered with passionate and dedicated service.

Remi is a PartsSource company, providing access to over 4 million on-demand parts and services using PartsSource’s best-in-class marketplace across lab, medical, IT, facilities, and imaging equipment. Remi and PartsSource bring together the world’s leader in multi-vendor parts and services with the most widely used suite of alternative warranty products in the nation. This partnership allows you to safely extend your end-of-life equipment with a single partner to manage service events and parts for older critical assets.

Remi’s Contracted Discounts Include:

      • Research Equipment: 20-35%
      • Medical/Vet Diagnostic: 17-35%
      • IT/Communications: 20-35%
      • Office, Facilities, Plant and Other: 20-35%

Additional Program and Contract Information

Contract Highlights

Remi’s Data-Driven & Evidence-Based Solution Includes: 

  • Contract Consolidation: Streamline multiple agreements into one flexible Managed Service Agreement
  • Simple Service Requests: Call or use Remi Online to activate Remi’s dedicated, stress-free, 24x5 service team
  • Vendor Network Management: Remi schedules service with the best available option from your Vendors of Choice
  • End-to-End Event Management: Remi maintains contact with client and vendor via phone, email or text status updates
  • Service Documentation & Invoicing: Field Service Reports, vendor surveys, and invoicing managed by Remi’s team
  • Visual Analytics: Review corrective and preventative maintenance reports 24/7 on Remi Online

Unlocking Contract Value: 

Traditional equipment maintenance contracts are full of challenges, including:

  • Large numbers of contracts and vendors to implement, renew, and manage.
  • Wide variation in contract pricing – even for the same equipment model!
  • Lack of consistent monitoring of actual costs or vendor performance. 

Remi’s vendor service management helps you unlock the precious capacity trapped in traditional service contracts. Contact our representatives to request a quote or presentation, and learn why Remi’s clients give us a 4.8 rating (out of 5) on end-to-end service event management.

How to Order:

Contact our rep to request a quote or arrange a presentation for your area or department and learn how you could be saving money on equipment repairs.

Contacts:

Jack Price, Business Development Exec. 
Ph: 704-602-0811

Contract Information
E&I Cooperative:  EI00296
Contract Term: 6/1/2023 - 5/31/2028