About Us

Ombuds Officer

Steven D. Prevaux, USF System Ombuds Officer         

Steven is a Certified Organizational Ombudsman Practitioner®  Steven joined the University of South Florida in 2003 serving as General Counsel until launching the USF System Ombuds Office in January 2016. His prior work experience includes the University of Florida, the Florida Board of Regents of the State University System and private legal practice. He serves as an elected Director of the Board of Directors of the Florida Academy of Professional Mediators (FAPM) and is a past member of the Board of Directors of the National Association of College and University Attorneys (NACUA). He is an active member of the International Ombudsman Association (IOA) and the Dispute Resolution Section (Ombuds Committee) of the American Bar Association. Steven is certified by the Florida Supreme Court as a civil Mediator and Appellate Mediator. In 2015 he completed a Fulbright International Education Administrators scholarship program in France and is currently a Regional Peer Reviewer for the Fulbright U.S. Scholar Program. In 2017 he was approved by the Mediation Training Institute as a Certified Trainer in Workplace Conflict Resolution. He has completed the TKI training in Advanced Conflict Management with Kilmann Diagnostics.  Steven earned a B.A. in International Relations and also Psychology from the University of Michigan and a J.D. from the University of North Carolina.


Lauren Hartmann, Ombuds Operations

Lauren began working at the University of South Florida in 2013. Prior, she worked for the Tampa Bay Buccaneers in the Legal and HR departments. Lauren has experience in human resources, compliance, employee relations and policy promulgation. She chose this profession because she has seen how employee conflicts and concerns provide opportunities for positive change. Lauren holds a Masters in Business Entrepreneurship and Applied Technologies from USF and is a member of the Beta Gamma Sigma Honor Society. She completed her undergraduate work at the University of Florida and earned her paralegal certification from the University of Miami.