Services

Haven Clinic - LGBTQ Services

Student Health Services understands that for some making an appointment to meet with a doctor can be stressful and that you may fear discrimination or being misunderstood; therefore, our staff are SAFE Zone allies. We provide care that is confidential, respectful of and responsive to the individual patient. SHS partners with the LGBTQ community at USF to embrace and support diverse ideas, perspectives, and identities.

If you are nervous about disclosing your gender identity or sexual orientation when making an appointment at SHS, just let the call center representative know you would like to schedule an appointment with the Haven Clinic. No other questions will be asked.

USF Safe Zone icon
SHS can assist with:
  • Primary health care
  • Sexual health
  • STI testing
  • Transgender health and wellness

During your visit we invite you to talk openly and honestly with your healthcare provider. Some questions may be difficult to discuss so it may be best to prepare yourself in advance. It is important that you discuss your specific needs with your provider so you can remain healthy.

Check out the following resources from the Health Professionals Advancing LGBT Equality website to help you form the right questions to ask your provider.

Especially for Trans and gender-queer students

Although your gender identity may not fit neatly into any "gender" box, many health care practices and insurance benefits depend on how the gender box is marked. We recognize that this can be a point of frustration, but please understand that SHS must operate within industry standards and practices. Our electronic medical record system has a place in your file to note your preferred gender identity as male, female, transmale, transfemale or other identity. If you think it would be helpful to have these categories appropriately noted in your file, please ask the appointment scheduler that makes your appointment or your provider during your session. 

For billing and reimbursement, it is important to understand that your selection of sex in the medical record needs to agree with the sex the payer (e.g. health insurance) has on file in order to avoid claim rejections. If you are confused about this process, please ask your provider to clarify what is on file to ensure more effective insurance coverage.  

SHS Facility

Student Health Services offers four single stall, gender-neutral restrooms on the far right and left hallways of the clinic. In addition, there are gender-specific mutli-user restrooms on either side of the waiting area.