FAQS

FAQS

Permits

Do I need a parking permit?

Yes. Parking permits are required to park on the USF Tampa Campus 24 hours a day/7 days a week, year round.

How can I access my parking account?

All USF Students, Faculty and Staff can log into their parking account using their USF NetID on MyUSF. Affiliates, Visitors and others who have established a parking account can log in using their email address and password at this link.

I'm a student, why can't I buy my permit online?

Your affiliation with the university determines the permit type that you may purchase. You may not be able to purchase a permit due to one of the following reasons:

  • Your parking account has not been established yet. If you recently created your USF NetID it takes 24 to 48 hours for your parking account to be established.
  • Your affiliation with the university has not been updated. You must be actively registered for classes in order to purchase a parking permit.
  • Permit allocations may not be available online yet.

Please contact our office should you need any assistance.

How should I display my permit?

Display of Permits:

  • Repositionable Permits - must be affixed inside the front windshield on the lower left corner (driver's side). The protective covering must be completely removed from the permit before display. It is unacceptable to use tape, glue, prop, or use other methods to affix permits. Improper display of a permit may result in citations.
  • Adhesives Permits are available for individuals who register a convertible, soft-top, or open vehicle (vehicle registration must be presented for permit purchase). Permits must be adhered to the driver's side corner of one of the following: rear windshield, front windshield, or rear bumper.
  • Motorcycle - must be affixed to the rear fender or the front fork. It is unacceptable to use tape, glue, prop, or use other methods to affix permits.
  • Bicycle - must be affixed to the tube.
  • Hangtags - must hang from the rearview mirror with the USF logo facing out, in plain view.
  • Special Parking Permits (Courtesy, Special Event, Admissions, and Pay-and-Display Permits) - must be placed on the driver's side of the front dashboard with the permit information facing up.

Can I use my Tampa permit on the other campuses?

USF Tampa Student ("S", "R") permits are valid in student lots and employee ("E", "GZ", Reserved) permits are valid in staff lots on the St. Petersburg and Sarasota campuses. However, "Y" Park-N-Ride permits are only valid in Lot 11 on the USF St. Pete campus but not are valid on the USF Sarasota-Manatee campus.

What should I do if my permit is lost or stolen?

Report it immediately! Visit our office located on USF-Plum Drive to file a report and obtain a replacement permit for a small replacement fee.

What if I no longer need my parking permit?

If you drop your classes or your employment ends, you should return your permit to PATS as you may be eligible for a pro-rated refund. Refunds are sent via check. Please allow 4 – 6 weeks for delivery.
Employees who purchased permits via payroll deduction must return their permit to PATS. A stop will be submitted to payroll for any future deductions once the permit is returned. Depending on the date of the return you may be entitled to a refund or you may be required to pay any outstanding balance. However, no refunds are issued on pre-tax deductions.

What should I do if I have a new car or if my license plate number changes?

You should log into your account, go to "Manage Your Vehicles" and select "Add vehicle" to register it. You do not need to purchase another permit.

What if I have more than one car?

You can register up to 3 vehicles. Parking permits can be repositioned in any same-owner vehicle registered with PATS.

What do I do if I forget my permit?

Stop by one of the Parking & Transportation offices, present your driver's license, and we will give you a courtesy permit (up to three per semester) at no charge.

Can I share my permit?

No. Your permit is registered under your name. If you lend it to anyone and they receive a citation, you are responsible for all fines.

Are the parking restrictions lifted after 5:30 P.M.?

Permits are required 24 hours a day/7 days a week. Not all restrictions are lifted.

However:

  • After 5:30 PM, vehicles with R, GZ, E, S and D daily/visitor permits may park out of their assigned lots (except Resident lots that are reserved for R permits at all times).
  • "Y" permits are only valid in "Y" lots between 7:00 AM and 9:00 PM. However, after 9:00 PM and on weekends (weekends begin at 5:30 PM Friday), with a valid "Y" permit displayed you can park in "S", "E", "GZ", and "D" lots.
  • All labeled and reserved spaces, including "R" lots, are restricted for their intended use at all times, 24/7 (24 hours a day / 7 days a week).

If I can't find a place to park, what do I do?

Parking lots closest to the buildings fill up first. However, there is parking available on campus. We recommend that you proceed to one of the Park-n-Ride lots (18 or 43), where parking is always available, and catch the fare-free Bull Runner to your destination.

Where can I park with a state disabled placard?

Vehicles displaying your valid state disabled placard and a non-Park-n-Ride USF permit can park in any disabled space on campus.

What permit options are available for Graduate Assistants?

In addition to student permit options, a limited number of Staff "E" permits are made available to GAs, TAs, and GRAs on a first come, first served basis. GAs, TAs, and GRAs are required to have an active contract in GEMS at the time of purchase. Annual parking permits can be purchased through payroll deduction.

Citations

What do I do if I get a citation?

Parking citations can be paid online, by mail, or at our offices. Unpaid citations will be assessed a late fee 14 days after issuance. If you believe that extraordinary or mitigating circumstances warrant a waiver of the citation, you may appeal it within 14 calendar days. Feel free to contact us if you would like to obtain more information about the citation or learn how to prevent additional citations.

What happens if I don't pay my citations?

Late fees are added 14 days after issuance. Also, a hold is placed on student records and registration, and all delinquent accounts are turned over to a collection agency. If you accrue more than two outstanding citations, your vehicle can be immobilized and/or towed. If you have outstanding citations when it is time to renew your permit, you must settle your balance prior to purchasing your permit.

What if I cannot afford to pay my citations due to financial hardship?

If you are having financial difficulties we suggest that you contact the parking office to inquire about possible payment options that may be available depending on your circumstances.

What if I get a notification for a citation, but the vehicle is not mine?

We recommend you contact our office so that we may research the situation. Typically we will ask the following questions that could result in this occurring:

  • Does this vehicle belong to a family member?
  • Did you share your permit with another individual, friend, or roommate?
  • Did you appeal a citation in the past that was issued to the vehicle?

I paid my citations, when will my student hold be released?

Holds are usually released within 24 hours during business days. If you paid your citations, but your hold has not been released, you should go back to your parking account to ensure that all the citations are paid. Some outstanding balances, such as NSF fee may not be paid online. You may contact our office if you have any questions about your hold.

What is improper display?

Citations are issued for "Improper Permit Display" when the display of the permit does not follow the guidelines stipulated by PATS. Repositionable permits must be affixed to the vehicle's lower-left, driver's side of the windshield with the entire permit clearly visible from the exterior of the vehicle. Both sides of the protective covering must be removed, and alternate methods (such as using tape) to affix permit are not permitted and may result in fines.

I received a citation for facing traffic, what does that mean?

Per Florida State Statutes, vehicles shall not be parked facing traffic in those lots with angled parking. Where parallel parking is permitted, vehicles must be parked facing the flow of traffic.
Please note, for those lots with straight-in parking (90 degree) a vehicle may also be parked with the rear of the vehicle towards the closed end of the parking space.

What do I do if my car has been immobilized?

Contact Parking & Transportation Services immediately. In order for the boot to be removed you must settle all outstanding citations as well as any related boot fees.

I parked in a pay-by-space and paid for 6 hours, and when I came back from lunch someone was in my space. What do I do?

If you leave a pay-by-space, you forfeit your time in that space for others to use it. Upon returning, you would need to pay again.

I paid for a pay-by-space but I was cited anyway. Why?

You may have incorrectly entered the space number where you were parked. Also, it is possible that you parked after the parking enforcement specialist ran the valid space report. If you believe either is the case, you can submit an appeal online and include a scan of the permit.

Where is the parking office located?

The main Parking Office is located on USF Plum and USF W. Holly Drive, near the USF Water Tower and behind Central Receiving.

Appeal

How do I appeal a citation?

Online through our website! Simply access your parking account. Keep in mind that disagreement with or ignorance of regulations are not valid reasons for dismissal. Once you submit your appeal, you will receive an email confirmation with the appeal information. You may also login to your parking account to view the appeal status 24/7.

Are you a student? Need some help with your appeal? You may contact the Student Government Solicitor General before you file. Remember the appeal deadline!

If you are submitting an appeal for a citation that you received on a one-time or limited use vehicle, such as rental car, loaner, borrowing a neighbor's, or friend's vehicle, you should indicate that information on your appeal request.

What happens if I do not receive a decision within 14 days from my appeal date?

The time that the appeal is under review does not affect your citation due date or late fees. Once a decision is made you will receive a notification with the new due date.

Payments

What is the difference between pre-tax and post-tax payroll deductions?

Pre-tax deductions occur before payroll taxes are withheld, lowering taxable wages. There are no refunds on pre-tax payroll deductions.
Post-tax deductions occur after payroll taxes are withheld and do not reduce taxable wages.

Why don't you take cash?

Many USF offices do not take cash for security reasons. However, you can add money to your USF ID and pay with Bull Buck$. You can also purchase a Bull Buck$ card from the machine in the lobby of our main office.

How can I pay for my citations?

How can I pay for my parking permit?

Can I purchase my permit through my USF paycheck?

What if I need to wait for my Financial Aid to buy my parking permit?

If you are having financial difficulties we suggest that you contact the parking office to inquire about possible payment options that may be available depending on your circumstances.

What is Bull Buck$?

If you would like to add cash to your USF ID, a Bull Buck$ machine is available in the lobby of the main Parking Office and other locations across campus. These machines only accept bills $20 or less. You may also use the Cashier's Office to make a cash deposits to your account.
Funds may also be added using a credit card and bank account (checking or savings) by going online to www.usf.edu/bullbucks.

Other

What is the best way to get across campus?

Use the Bull Runner Transit. It's convenient and easy to use. The BullTracker (Automatic Vehicle Locator) system lets you see the bus location and when it will arrive at your stop. Set up text alerts to fit your schedule. Visit: https://usfbullrunner.com.

Bus Charter Service

What do I have to do to charter a USF Bus for an event?

First step is to fill out a Bus Service request form. Be sure to include all details such as complete Fast Chart String, authorized signer, dates, needed times for pick up etc.

Is there a minimum charge?

Yes, M – F (7:00 – 5:00) we charge a two (2) hour minimum charge per bus. After these regular business hours and on weekends a four (4) hour minimum may be charged.

How far off campus do you go?

We prefer to stay within the area of the USF regional campuses; Tampa, Lakeland, St. Pete & Sarasota but will consider other Florida locations on a case-by-case basis. It depends on our resources and personnel.

If you offer a fare free bus service, why does my department have to pay to use a bus?

Our mission is to provide a campus circulator bus system. Since we have the equipment and personnel on staff, we can also provide a charter service on a first come first serve basis. However, operating the buses and many times paying overtime to the drivers for this service costs more. This cost is passed on to the user.

If I have an event on campus do I have to charter a bus for my guests to get around campus?

No. While on campus your guests may ride the Bull Runner, fare free. However, if they are not with you they will need a Bull Runner daily bus pass to board the bus at all locations.

Are there other costs?

You are responsible for any incidental costs such as parking at another facility, tolls etc. Also, for an overnight stay, room and board for the driver is additional.

Can you transport Children?

All children under the age of six must be in a legal child restraint and be accompanied by their parent or legal adult guardian.

Bus Sponsorship

PARKING AND TRANSPORTATION SERVICES OFFERS AN INTERIOR BUS SPONSORSHIP PROGRAM:

Below are some details and answers to FAQs that will hopefully assist you in making your decision and finding a company to produce your card.

Laminated Card Size 24"x11" 8.5"x11"
Annual Non-USF $600.00 Monthly X
Annual USF Dept. $400.00 Monthly X
Monthly $750.00 $375.00
Weekly $200.00 $100.00
Daily $50.00 $25.00

Please contact: Parking & Transportation at 974-6902 or mailto:bullrunner@usf.edu to discuss terms or for more information about advertising on the Bull Runner.