Technology

Chrome Proctoring

USF's Online Proctoring Solution, Proctorio, is a Google Chrome Extension

video-proctorio-play

Proctorio is an online proctoring tool with identity verification, test monitoring, and a number of other features to ensure academic integrity. Since it is software based, students will not be required to schedule for exams or quizzes, but a webcam-with-microphone (USB mounted or built into the computer) will be required. Faculty will have a variety of options for how they can setup their online proctored exams and a report will be provided flagging any suspicious behavior. Students are video recorded during the exam, and an automated report is generated for the instructor. 

Installing Proctorio (one-time task)

Both instructors and students need to configure their computer before Proctorio will function. If students do not install Proctorio, they will not be able to take a Canvas test that requires it. 

Instructors

  1. Open Chrome - no other browser will work. Navigate to Canvas and then click into the desired course. Download Chrome here: https://www.google.com/chrome/browser/desktop/.
  2. Click on SETTINGS and then NAVIGATION and locate the tool "Secure Exam Proctor" and move it to the top half of the screen, so the tool is visible. Click SAVE at the bottom. 
  3. A new button on the left-side navigation called "Secure Exam Proctor" will appear. Click this button.
  4. A screen will load indicating that a new Chrome Extension will need to be installed. Click the link to install on your browser. (Note: this is machine-specific. If you open this course from a different computer, that computer's Chrome will also need to install the Extension). 
  5. The left-navigation button "Secure Exam Proctor" will disappear on its own (if you remove it manually, Proctorio will cease functioning within the course).

Students

  1. Open Chrome - no other browser will work - and navigate to the desired course.
  2. When students click to begin a quiz, if Proctorio is required they will be prompted to download the Chrome Extension. They have no way to take the test without installing the Extension.

Enabling Proctorio for a Class (repeated for each course)

Even after the Proctorio Chrome extension has been installed, each course must enable Proctorio before the option is visible in quiz settings.

  1. Click on SETTINGS and then NAVIGATION and locate the tool "Secure Exam Proctor" and move it to the top half of the screen, so the tool is visible. Click SAVE at the bottom.
  2. The left-navigation button for "Secure Exam Proctor" will not appear, but the Proctorio options are now available within quiz settings.

Enabling Proctorio for a Test

Follow these steps to require proctoring on a given exam: 

  1. Create a quiz. In the Settings, locate the section called Quiz Restrictions.
  2. Checkmark the box for "Enable Proctorio Secure Exam Proctor."
  3. A sentence appears on screen; click the link to edit the Proctorio Settings.
  4. Select the settings for the exam and lock down options (see Best Practices below), and click SAVE at the bottom.
  5. Note that any use of Proctorio requires a time limit; there is not a way to require proctoring on an untimed test.
  6. Proctorio has its own lockdown browser (in fact, the Respondus lockdown browser option disappears once the Chrome Extension is installed).
  7. If you need to turn off proctoring for individual students, return to the quiz itself (not yet the edit page) and click on "Moderate Quiz" at the top-right of the screen. You can uncheck boxes for individual students under the webcam icon.

Viewing Proctoring Results

  1. To view the post-test results, click to open the quiz and look for a link near the top-right of the screen for the Proctorio Gradebook (you can also get there from a pulldown menu in the quiz column of the regular Canvas gradebook).
  2. Instructors can click along the timeline (actually: the dotted line ABOVE the timeline) to jump to different points in the video. The webcam icon in the top-right will open the Incident Log that will also flag moments of interest.
  3. The Behavior Settings (strictness level) can be changed post-test in the "Proctorio Settings" tab at the top.

Syllabus Statement

Any faculty member wanting to use Proctorio will be required to include the statement below within their syllabus:

All students must review the syllabus and the requirements including the online terms and video testing requirements to determine if they wish to remain in the course. Enrollment in the course is an agreement to abide by and accept all terms. Any student may elect to drop or withdraw from this course before the end of the drop/add period.

Online exams and quizzes within this course may require online proctoring. Therefore, students will be required to have a webcam (USB or internal) with a microphone when taking an exam or quiz. Students understand that this remote recording device is purchased and controlled by the student and that recordings from any private residence must be done with the permission of any person residing in the residence. To avoid any concerns in this regard, students should select private spaces for the testing. The University library and other academic sites at the University offer secure private settings for recordings and students with concerns may discuss location of an appropriate space for the recordings with their instructor or advisor. Students must ensure that any recordings do not invade any third party privacy rights and accept all responsibility and liability for violations of any third party privacy concerns. Setup information will be provided prior to taking the proctored exam. For additional information about online proctoring you can visit the online proctoring student FAQ at http://www.usf.edu/innovative-education/resources/student-services/online-proctoring.aspx.

Student FAQ

Faculty may want to direct students with general questions about Proctorio to Innovative Education's student FAQ page: http://www.usf.edu/innovative-education/resources/student-services/online-proctoring.aspx

Best Practices

(The help links below will only be available if you are using Chrome and are logged in to Canvas.)

Known Issues

Further Assistance