About Us

IMSE Advisory Board


Cindy Amor | TECO Energy

Consulting Engineer – Efficiency & Process Improvements

Cindy Amor has over 25 years of utility experience working in multiple departments throughout Tampa Electric Company & TECO Energy. As an industrial engineer she has been able to acquire a broad and diverse degree of experiences that have allowed her to contribute to the overall effectiveness of the company. Every role throughout her career has benefited from the use and application of industrial engineering tools and concepts. Cindy has worked in the areas of Facility Services, Information Technology and Human Resources. Her current position is now with TECO Energy, the parent company, in the Efficiency and Process Improvement department. This role provides Cindy the opportunity to work on improvement projects within all the TECO Energy companies (Tampa Electric, Peoples Gas, Guatemala and Coal) and therefore has a greater impact on total operational excellence.

Cindy earned her bachelor of science degree in industrial engineering from USF and an MBA from the University of Tampa. She is also a certified Six Sigma Green Belt.


Jose Calderin


hn Clary | Nestlé Waters North America

John Clary has over 27 years of experience in Operations Leadership. He has been employed by Nestlé Waters North America for over 12 years and is currently in the position as a TPM Manager (Total Performance Management) based in Tampa, Florida. Previously, he held a position as a Regional Continuous Improvement Manager supporting multiple factories. During this time, he led a process within a Factory Operations Group called "Nestlé Continuous Excellence" and helped establish the factory as a reference site for the company. John has held leadership roles in Human Resources, Distribution, and Operations with top manufacturing companies such as Frito Lay, The Clorox Company and Nestlé Waters North America.

Besides being a member of the Advisory Board for the USF IMSE Department, John supports the community through other areas as well. Over the past 6 years, he has been a volunteer USA Swimming coach for a local swim club. To help the prevention of drowning, John is also an active advocate for the Hernando County YMCA fundraising campaigns and their programs.

John earned a B.S. degree in 1987 from Louisiana State University in Industrial Technology; with an emphasis in Industrial Engineering.


Ian M. Elius | Pilgrim Software

Ian Elius earned his bachelor and master of science in industrial engineering from the University of South Florida, College of Engineering – IMSE Department. Additionally, Ian earned a graduate certificate in technology management during the course of his academic studies. Ian started his professional career as an analyst in the energy sector (electric utility-power generation), and after completion of his academic pursuits transitioned to consulting in the health sector (life sciences). Ian has progressed in his current employer organization where he primarily leads process improvement initiatives and manages global quality system deployments for Tier 1 Life Science companies (pharmaceutical, medical device, and blood service organizations). The implementations he has led and participated in provide solutions that address the domains of document and training management, customer complaint handling, non-conformance resolution, and audit management.

Brandon Faulkner | Holland & Knight LLP

Brandon Faulkner is an attorney with the law firm of Holland & Knight LLP. Mr. Faulkner practices in the areas of commercial and appellate litigation. His litigation experience includes various subject areas such as commercial transactions, contracts, business torts, fraud, corporate governance, fiduciary duties, officer and director liability, and federal and state taxation. Mr. Faulkner has handled appeals in the Florida District Courts of Appeal and the United States Circuit Court of Appeals for the Eleventh Circuit. He also has experience in general corporate and transactional law in the areas of securities and mergers and acquisitions for both public and private companies. Mr. Faulkner is authorized to practice in all state courts in Florida, the U.S. Court of Appeals for the Eleventh Circuit, the U.S. District Court for the Middle District of Florida, the U.S. District Court for the Southern District of Florida, and the U.S. Tax Court. Mr. Faulkner was designated as a "Rising Star" in the 2012 edition of Florida Super Lawyers magazine.

Mr. Faulkner obtained his juris doctorate, magna cum laude, from the University of Florida, Levin College of Law. While in law school Mr. Faulkner served as the Executive Articles Editor of the Florida Law Review and was elected to the Order of the Coif.

Mr. Faulkner previously worked as an advanced manufacturing engineer for Honeywell International, focusing on the production of integrated electronic guidance and navigation systems for the defense sector. Mr. Faulkner obtained a bachelor of science, summa cum laude, from the department of Industrial and Management Science Engineering and the Honors College at the University of South Florida. As an undergraduate, he served as President of Alpha Pi Mu (the Industrial Engineering Honor Society), worked to improve the public school science curriculum as a National Science Foundation Fellow, completed an honors thesis that explored facilities planning for entrepreneurial biotechnology companies, and received an Outstanding Graduate Award. He is a registered engineer-in-training.

Jana Iezzi | VHA Southeast, Inc.

Jana attended the University of South Florida (USF) for both her undergraduate and graduate degrees. She completed a BSIE in 2004 and an MSEM in 2006. While pursuing her master's degree, Jana decided to do a thesis in healthcare, working extensively with H. Lee Moffitt Cancer Center and the James A. Haley VA Hospital. This decision shaped her initial career path. Just prior to completion of her MSEM, Jana joined VHA Southeast, Inc., a regional office of a national not-for-profit healthcare alliance. Initially hired as a business analyst in the area of performance improvement, Jana quickly moved to a consultant and then manager of performance improvement within the first five years. Her responsibilities have expanded greatly and now include facilitation of multi-hospital performance improvement initiatives as well as new program development. Most recently, Jana has been asked to lead regional efforts in a multi-year government contract to improve quality of care and patient safety in ten designated areas

Karen King | Publix Super Markets, Inc.

Karen has over 24 years of manufacturing and information technology systems and process experience at Publix Super Markets, Inc. and has held various positions within the Manufacturing business area. She is currently the Director of Industrial Operations Business Development & Information Technology. She is responsible for providing strategic leadership to Publix Manufacturing, Distribution, and the Retail Business Units for all Manufacturing based product offerings and associated movement through the supply chain, as well as providing Information Technology systems and strategic process leadership to the Industrial Operations business areas.

Karen earned a bachelor of science degree in industrial engineering for the University of South Florida (USF) in 1994 and began her career with Publix as an IE intern while attending USF.

Raymond LaCour | Raymond James

Mr. LaCour is senior vice president of Office Services at Raymond James, a diversified financial services company engaged primarily in financial planning, wealth management, investment banking, and asset management. He is responsible for the management of real estate, facilities, construction, procurement, corporate travel and meeting planning, production printing, and security. Previously, Raymond was vice president Corporate Real Estate, at Capital One Financial Corporation where over an 11-year period he held executive responsibilities for real estate transactions; development and construction; facilities management; workplace design; security; and client relationship management. Prior to joining Capital One in 1999, he held a number of different managerial and engineering positions at AT&T Paradyne, Gould Computer Systems and Northern Telecom, Inc. Raymond has a B.S. in industrial engineering from the University of South Florida and an MBA from the University of Michigan.

Steve Torbett | Rubbermaid Healthcare

Steve Torbett is senior product manager for software, service and integrated technology at Rubbermaid Healthcare. He has over 25 years experience in product management and development working with Premier Healthcare Alliance, UPS, AT&T, Verizon, Sales Technologies, Cisco and IBM in computers, software, telecommunications, data, and supply chain management. Ten of those years were focused on healthcare applications. Steve has a B.S. in industrial engineering from the University of South Florida and an MBA from Duke University.


Chris Waring | Publix Supermarkets Inc.

Chris Waring graduated from the University of South Florida with a BS in industrial engineering in 2000. He is currently the senior labor systems engineer at Publix Supermarkets, Inc., and responsible for ensuring that the labor management system fairly and correctly utilizes engineered labor standards to generate hours for more than 100,000 associates. He is 35-years-old and began his career with Publix at the age of 16. He worked in nearly every department of their retail operations during his time in high school and college, and uses those experiences learned everyday in his current position. Chris left retail operations in 1999 to gain experience in industrial engineering through an internship program and has worked with the IE group at Publix since then. He has held the positions of industrial engineering intern, industrial engineer, senior industrial engineer, and his current position senior labor systems engineer, which was created in 2011 and allows him to focus full time on Publix's labor management system.

Michael Washington | Centers for Disease Control and Prevention 

Michael Washington earned his B.S. in industrial engineering from the University of Florida, and his M.S. and Ph.D. in industrial engineering (Health Systems) from the University of South Florida. He is now with the Centers for Disease Control and Prevention, National Center for Zoonotic and Emerging Diseases. He joined the CDC as a Steven M. Teutsch Prevention Effectiveness Post-Doctoral Fellow from 1998 to 2000 in the National Immunization Program (NIP) (now National Center for Immunization and Respiratory Disease). He stayed in NIP to provide systems engineering support, economic evaluations, and statistical analyses. He worked with World Health Organization and Ministries of Health in Africa and Asia in eradicating and controlling vaccine preventable diseases through his teaching of geographical information systems, statistics, data management, logistics, and epidemiology. From 2007 to 2009, he worked with the U.S. Navy Medicine to determine staffing requirements for all Navy medical facilities around the world. He returned to the CDC in 2009 to lead the preparedness modeling unit, which provided leadership and modeling expertise nationally and internationally to support the development and use of epidemiological and logistical models in emergency public health issues, such as 2009 H1N1 pandemic, cholera outbreak in Haiti, and radiation screening in Japan. He was an instructor in workshops to teach operations research, economics, and other quantitative skills to graduate students in many African countries. He has also worked in Africa to develop a surveillance tool and simulation to monitor the quality of healthcare provided in HIV/AIDS treatment clinics.