This course is part of the HR Essentials Career Accelerator Certificate.
Course Snapshot
| Format | Schedule | Registration Fee | Access Begins | Focus |
|---|---|---|---|---|
| Online | On Demand Go at your own pace |
Flexible 30 days access ~6 hours of content You set the schedule. |
$295 | August 5, 20265 | Feedback, coaching, performance reviews, goal setting, underperformance, employee development, and HR data |
Course Overview
Performance Management: Tools for High-Impact HR Professionals helps you build the skills HR teams use to support employee performance, growth, and accountability.
You will learn how to design performance systems that connect to organizational goals, set measurable expectations, give useful feedback, and document performance with care. You will also practice approaches for coaching employees, supporting high performers, and addressing underperformance through structured improvement plans.
The course also covers performance data, HR technology, and AI-supported tools that help you track progress, identify trends, reduce inconsistency, and make stronger performance decisions.
Skills You'll Gain
By the end of this course, you will be able to:
- Design performance management systems aligned with business goals.
- Set clear, measurable performance goals using structured frameworks.
- Give constructive feedback that employees can act on.
- Conduct fair performance reviews with consistent documentation.
- Use performance metrics to evaluate individual and team outcomes.
- Address underperformance through coaching and improvement plans.
- Support employee development through ongoing performance conversations.
- Use HR technology and AI-supported tools to improve performance tracking and feedback.
Tools and Details
Tools You'll Use
- Performance review templates.
- Feedback conversation frameworks.
- Coaching and development planning tools.
- Performance improvement plan structures.
- Goal-setting guides.
- Performance tracking tools.
- AI-supported HR prompts and workflow aids.
Topics You'll Cover
- Performance management systems.
- Employee feedback and coaching.
- SMART goals and goal alignment.
- Performance reviews and documentation.
- Underperformance and improvement plans.
- Employee development and career growth.
- Continuous performance management.
- Performance metrics and HR data.
- HR technology and AI-supported performance tools.
- Accountability, engagement, and organizational results.
What You'll Walk Away With
- A structured approach to performance management.
- Ready-to-use templates for reviews, feedback, and coaching.
- Tools to track and measure performance.
- Frameworks for employee development and underperformance.
- Strategies to improve accountability and engagement.
- More confidence leading performance conversations.
- Career-ready skills for HR Business Partner and HR leadership pathways.
Who Should Enroll
This course fits:
- Professionals entering Human Resources.
- HR professionals preparing for HR Business Partner roles.
- Managers and team leads who support employee performance.
- Professionals responsible for feedback, coaching, or reviews.
- HR staff who want to use data and AI-supported tools in performance workflows.
The USF Difference
Focus on Real Performance Conversations
Learn how to handle feedback, coaching, and performance discussions in workplace situations HR professionals face often.
Build Tools You Can Use
Create templates, frameworks, and guides you can apply in your role.
Strengthen Tough Conversations
Practice ways to address underperformance with structure, documentation, and professionalism.
Use Data to Improve Decisions
Learn how performance metrics can help you identify trends, reduce inconsistency, and support better outcomes.
Move Beyond Annual Reviews
Explore continuous performance management practices, including ongoing feedback, check-ins, and agile performance approaches.
Participant and Client Feedback
Employees at companies like these have trusted USF Corporate Training & Professional Education with their skills training and career advancement.
Learn more about training for your team, organization, or company
