Inclusive and Ethical Leadership Certificate


  1. Leadership Basics
    Research supports that a leader’s understanding of personal and subordinate emotional intelligence can help the leader understand, foster, and enhance self-efficacy and collective efficacy, and thereby enhance performance. Therefore, developing skills in the areas of emotional intelligence and self-efficacy are key building blocks of leadership.

  2. Communication
    In this session, participants will gain an understanding and appreciation of the differences between the product-centric and customer-centric business models. After an objective comparison of them, the facilitator will expound on how customer-centricity outpaces a product-centric strategy for creating long-term sustainable value for customers and the organization.

  3. Conflict Management
    For employees, the pandemic has served to heighten negative emotions, which tend to carry more weight in colouring their attitudes and behaviours. As we return to the workplace, those negative attitudes and emotions can quickly spread through an organization – creating a culture of negativity that interferes with employee motivation, engagement and performance. In addition, in an organizational culture of negativity, employee attitudes will likely include incivility, cynicism, hostility toward others, and distrust of coworkers. As a leader, you are a role model and employees will look to you for guidance. This presentation will include an overview of the signs that your organizational culture needs work along with steps that you can take to purposefully institute organizational culture change.

  4. Ethical Leadership / Decision Making
    Leadership in a digitalized world requires dealing with an unpredictable and challenging future with increased responsibilities amid transitions, disruptions, chaos, and ambiguity. An ethical compass for digital transformation must be used as ethical behaviors of computers can affect the lives and livelihood of people. As the adoption of technology increases in every university, organization, business, and company - so are there increases in risks and a greater need for accountability. Ethical leaders in a digitalized world must communicate the impact of digital initiatives on society and adopt personal and professional ethics that establish a culture that influences decisions and policy to prevent unethical behavior by machines.

  5. Diversity, Equity and Inclusion
    This workshop will introduce attendees to contemporary concepts and terminology associated with equity and inclusion. In addition, the workshop will focus on strategies that create equitable conditions for productivity and engagement. Research, case studies, and experiential practices will aid attendees in developing understandings of equity-driven leadership.

  6. Innovation
    Based on several research studies field testing major determinants of success for business process reengineering projects and for organization success in product and process innovation at the strategic level, our measures of leadership have consistently indicated the importance of leadership. This presentation discusses these measures of leadership and summarizes their importance based on these studies' results.

  7. Work/Family Life Balance
    Maintaining a healthy work-family/life balance is key to maintaining our well-being, yet it has become increasingly difficult to find that balance in recent years. This workshop will walk attendees through some self-reflective strategies to discover what their ideal work-life balance looks like and discuss practical, approachable ways to help bring that vision to life.

  8. Self-Development
    Learn is a journey Self-development: Possibilities of Learnings and International Network during Covid-19 During the pandemic, many of us had to adapt our lives given the risk to be contaminated by a coronavirus, and at the same time, to accomplish with our personal and professional responsibilities. In this context, self-development became an important aspect. We needed to learn how to re-learn and so to overcome the barriers of lockdown and social distancing. In fact, we had to reinvent ourselves in a short period of time. Instantly, we had to adapt our homes into home offices, and using the resources that we had at home.