Leadership and Management

As a participant, you will expand your communication skills by working through five online modules:

• Understanding Generational and Dimensional Diversity: Get equipped to work with people of all ages and backgrounds.
• Listening to Understand: Develop your ability to really hear what others are saying without judgment.
• How to Effectively Ask Questions: Get to know your audience and identify the right questions to ask in context.
• Negotiation: Learn skills that produce win-win results for all parties.
• How to Deliver Difficult Messages: Learn to follow the 10 commandments for sharing bad news, prioritizing the dignity of the receiver.

Why choose USF?

• Participate in a prestigious professional development program to fine-tune the soft skills most in demand by employers.
• Acquire practical new skills in a five-week program that fits into your work schedule.
• Earn continuing education credits/CEUs.
• Earn a credential backed by a major research university and add a digital badge to your social profile.
• Register on an open-enrollment basis – no application required.

Who should enroll?

• Professionals seeking to upskill to land a leadership role.
• Corporate leaders seeking to advance to higher-level roles.
• Individuals who want the skills and credential provided by USF.
• Groups of individuals supported by their company to enhance their team communication skills.
• Key performers in an organization seeking to build a better communication dynamic.

As noncredit training programs, our courses are ineligible for traditional federally subsidized financial resources. 

• Possible funding through CareerSource

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We’re pleased to offer a 10% discount to USF alumni, USF faculty and staff, USF faculty and staff family members, USF students and veterans on the following courses and programs:

·       Human Resource Management Programs

·       K-12 Summer Camps

·       Process Improvement Programs

·       Project Management Programs*
*Excludes the already discounted PMP® Exam Preparation Course

·       Test Preparation Courses (SAT, ACT, GRE, GMAT and LSAT)

How to Receive the Discount
The discount can be applied only at time of registration. Simply register for your course online and use one of the following discount codes during the checkout process:

·       USF Alumni Association Members: USFAAM

·       USF Faculty and Staff:* USFFS

·       USF Faculty and Staff Family Members: SUMMEROFUSF

·       USF Students: USFS

·       Veterans: USFVA

If you have questions or technical issues in applying a discount, call us at 813-974-0950.

* The discount is not valid for courses paid for by a USF Department. It is only valid for self-pay students.

COURSE FEES 

Course fees must be paid before beginning a class.  Fees are posted for each course. Some programs have special registration procedures and requirements. These are posted on the program/course web page.  

We accept Visa, MasterCard, Discover Card, American Express, and company-approved purchase orders payable to USF Corporate Training and Professional Education. Personal checks, money orders, and cash are not accepted per university policy.    

ATTENDANCE 

To complete our open enrollment noncredit courses satisfactorily, you must attend 75 percent of multiple class meetings. One-day classes require full-day attendance. Some courses/programs may have additional completion requirements. Check the program description for details and/or check with your instructor. No course re-sits are allowed (participants that have not met the attendance requirement and are seeking a letter of completion for a course may re-register at full cost of attendance for a future offering).    

COURSE WITHDRAWALS/REFUNDS 

USF reserves the right to cancel any noncredit course, in which case registration fees are fully refunded. If it becomes necessary for USF to cancel, postpone or combine courses, or change a course location, you will be notified by email or phone. It is important that we have your current contact information. If a course is cancelled, you will receive a full refund. If a registration is received after the enrollment limit has been reached, a full refund will be issued. 

Withdrawals/Refunds from Corporate Training and Professional Education courses must be in writing, prior to the course start time.  Fees are associated with withdrawals/refunds. 

Submit requests via email to barnesk@usf.edu. No Withdrawals or Refunds will be issued after course start date.   

Allow 5-7 working days for credit card refunds and 6-8 weeks for check refunds. 

For USF policies: click here