Distance Learning Complaint Process for USF's Out-of-State Students
USF students residing outside the State of Florida who desire to resolve a grievance are encouraged to follow the University's Student Grievance Process.
If an issue cannot be resolved internally, a complaint may be filed with USF's accrediting agency or the appropriate state agency for handling complaints in a student's state.
University of South Florida Accreditation
The University of South Florida is accredited by the Commission on Colleges of the Southern Association of Colleges and Schools (SACS) (1866 Southern Lane, Decatur, Georgia 30033-4097; telephone 404-679-4500) to award degrees at the baccalaureate, master's, specialist, and doctoral levels, including the Doctor of Medicine. Information regarding SACS' complaint process can be found on the SACS website under Complaint Procedures.
Complaint Resolution Contacts by State
If you have a complaint and would like to contact the appropriate agency in the state where you reside, click on your state for the contact form.
District of Columbia
** The Delaware Department of Education will investigate complaints. Such complaints must be in writing and verified by the signature of the person making the complaint. Oral, anonymous or unsigned complaints will not be investigated. Until the web site is functional, please write or call for more information.
Delaware Department of Education Contact Information:
John W. Collette Resource Center
35 Commerce Way
Dover, DE 19904