Student Resources

Complaint Resolution

Distance Learning Complaint Process for USF's Out-of-State Students

USF students residing outside the State of Florida who desire to resolve a grievance are encouraged to follow the University's Student Grievance Process.

If an issue cannot be resolved internally, a complaint may be filed with USF's accrediting agency or the Florida State University System.

If a student is not satisfied with the outcome of the institutional process and applicable state grievance procedures, the complaint may then be brought to the SARA portal agency in the institution's home state. SARA Portal Complaint page: http://www.fldoe.org/sara/complaint-process.stml

University of South Florida Accreditation

The University of South Florida is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award associate, baccalaureate, masters, specialist, and doctoral degrees. Questions about the accreditation of the University of South Florida may be directed in writing to the Southern Association of Colleges and Schools Commission on Colleges at 1866 Southern Lane, Decatur, GA 30033-4097, by calling (404) 679-4500, or by using information available on SACSCOC’s website (www.sacscoc.org).