University of South Florida

Information Technology

Updates

Live Chat with a Technician

Looking for quick and helpful technology assistance? USF IT is here to help. 

Our Service Desk has live chat technicians ready to help you with both simple and advanced requests, including but not limited to: account recovery, network issues, problems with systems like MyUSF and Canvas, issues with classroom equipment and more.

Click here to start chatting with a technician. Virtual chat hours of operation are Monday-Friday from 7:30 AM – 5 PM. 

You can also contact the IT Service Desk by phone or email: 

Phone: 813-974-HELP (4357) 

  • Monday - Friday 7:30am - 8pm 
  • Saturday & Sunday 9am - 6pm 

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About Department News

USF IT is an energetic, passionate and diverse team of experts focused on empowering students, faculty, staff and client partners with the technology and resources they need to be successful.