For Campus Partners


The Office of Academic Advocacy (OAA) is dedicated to achieving USF’s student success goals through proactive outreach, professional standards of care, and personalized case management of student academic barriers. Our Academic Advocates serve undergraduate students based on the point in the higher education life cycle they could experience a barrier.

Our teams focus on understanding the First Year, first time in college (FTIC) experience, the Transfer transition to graduation experience, and the FTIC Progression to graduation experience. We utilize various technology platforms, like OAA SMART and Archivum Insights, to monitor student progress and connect proactively with them.

We are actively engaged in collaborations with campus and One USF partners who are also stakeholders in Student Success and serve students throughout the higher education life cycle. We welcome further collaborations either via direct referrals of a student or by contacting OAA at about how we can collaborate best with you, your team, or the students you serve.

Student Referrals

Faculty/Instructors:  If you are concerned about a student’s academics, please submit an ‘Academic Progress’ referral via the Canvas 'Refer Student' button. The assigned Academic Advocate will receive the referral and connect with them. Please note that the system unfortunately does not notify the instructor on the referral outcome.

Designated Campus Partners:  If you wish to refer a student who has academic concerns impacting his or her persistence, please submit referrals via the Archivum Insights platform.

Other USF personnel and friends/family of a student with academic concerns:  Please send an email to and one of our Academic Advocates will reach out to you to discuss your concern.

Tampa campus students seeking academic assistance:  Students should complete the Office of Academic Advocacy Student Intake Form and we will reach out to them following up.

For comparable Academic Advocacy resources on the St. Petersburg campus, please visit COMPASS Advocacy.

For comparable resources on the Sarasota-Manatee campus, please visit Student Support
For general inquiries, please email