Lifelong Learning

Customer Experience Certificate - Online

Customer Experience Certificate Brochure

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Program Manager
Lisa Doering


You aspire to stand out from the others. You aim to be better and more valuable than your competition. Reaching this level of dexterity may have seemed out of your grasp. Until now.

Your own pace in your own space

Enjoy the benefits of online learning. Create your own schedule and complete the course at your convenience.

During the 8-module Customer Experience Certificate Program, you'll solve real-world challenges and use best practices developed by top companies. CX experts guide you through every step of your journey. Build your toolset and develop your unique, personalized customer experience Portfolio.

Industry leaders, professionals & educational experts

Gain direct access to the world-renowned faculty –industry leaders who practice the art of customer experience every day. Learn more about our exceptional faculty at

Online learning benefits

  • Absorb at your own pace.
  • Easily fits into your busy schedule.
  • Relax in your own environment .
  • Replay video presentations.
  • Review materials as often as needed.
  • Partake in subject discussions.
  • Download course templates to share.

Get more information about the program