Your organization’s future depends on leaders who can lead people, not just manage work. In today’s high-pressure environment, leaders must stay composed, read others accurately and build the trust that keeps teams engaged through constant change.
Yet many technically strong leaders struggle when emotions run high. Conflicts escalate, communication misses the mark, and talented teams disengage under leaders who don’t see how they come across. The problem is rarely a lack of expertise. It is a lack of emotional intelligence.
You will leave with:
- A personalized EI assessment that measures your strengths and development areas
- Mini-360 feedback showing how colleagues experience your leadership
- Practical self-regulation tools for staying composed under pressure
- A structured EI development plan that turns insight into lasting behavior change
Business Challenges you will Solve
Are you facing one of these challenges? If so, this program is designed for you:
- Leaders lose composure when pressure and stakes are high
- Conflicts escalate instead of getting resolved
- Communication misses the mark with teams and stakeholders
- Team members hold back ideas, concerns and feedback
- Technical experts struggle in people leadership roles
- Leaders lack insight into how others experience their leadership
Key Takeaways
Participants will be able to:
- Interpret EI assessment and mini-360 results to pinpoint strengths and growth priorities
- Apply self-regulation techniques to stay composed in high-pressure situations
- Adapt communication and leadership styles to influence, motivate, and engage others
- Navigate conflict with greater emotional control and awareness
- Create psychologically safe environments where teams collaborate and thrive
- Build an individualized EI development plan that drives lasting behavior change
Credential: Earn a USF Executive Edge Certificate of Completion
Who Should Attend
- Senior Managers and Directors who lead teams through pressure, conflict, and change
- Executives seeking objective insight into how others experience their leadership
- High-Potential Leaders building the people skills required for senior roles
- Technical Leaders in People Roles who were promoted for expertise and now lead through others
- Organizations that want more resilient leaders and more engaged, collaborative teams
Faculty
Russell Clayton, PhD - Program Facilitator
Russell Clayton is an Associate Professor of Instruction in the USF Muma College of Business and the Associate Academic Director for the Center for Executive & Leadership Education (CELE). He teaches and researches managerial communication, organizational behavior, and emotional intelligence, with work published in Harvard Business Review and MIT Sloan Management Review. A multiple award-winning educator, Russell is known for translating research into practical leadership development for executives and MBA students.When one leader attends, the whole organization gains. Participants return with a diagnostic, a prioritized plan and a shared framework their teams can apply immediately.
|
Business impact |
What changes in your organization |
|---|---|
|
Stronger, more trusted leadership |
Leaders build the trust and rapport that keep teams engaged and committed. |
|
More productive conflict |
Disagreements get resolved constructively instead of escalating or going unaddressed. |
|
Greater composure under pressure |
Leaders make sound decisions and steady their teams when stakes are high. |
|
Higher team engagement and collaboration |
Psychologically safe teams share ideas, raise concerns early and perform at their best. |
|
Lasting organizational capability |
Personalized development plans keep leaders growing long after the program. |
Key Takeaways
Participants will be able to:
- Interpret their EI assessment and mini-360 results to identify strengths and growth priorities
- Apply self-regulation techniques to maintain composure in high-pressure situations
- Adapt communication and leadership styles to effectively influence and manage relationships
- Navigate conflict with greater emotional control and awareness
- Strengthen trust, rapport, and connection with teams and stakeholders
- Develop an individualized EI development action plan
Who Should Attend
Ideal participants include:
- Senior managers, directors, and executives looking to enhance their EI capabilities
- High-potential leaders preparing for broader organizational responsibilities
- Technical leaders newly promoted into people-leadership roles
Program Format
This program is delivered in an immersive, interactive format designed to maximize engagement and peer learning. A detailed agenda will be shared with registered participants in advance.
Pre-Program
- EI Assessment
- Mini-360 Feedback Assessment
Program Delivery
- 2-Day In-Person Executive Education Program
Post-Program
- Optional Virtual Executive Coaching Sessions (additional fees apply)
Certificate & Pathways
Participants will receive a USF Executive Education Certificate of Completion.
Logistics
Detailed program information, including the agenda, parking instructions, and recommended hotel accommodations, will be provided to registered participants prior to the program start date.
All cancellation and substitution requests must be submitted in writing.
Cancellations
Cancellations received 14 days or more prior to the program start date will receive a full refund, minus a $250 administrative fee. Cancellations received within 14 days of the program start date are non-refundable.
Substitutions
Substitutions may be made at any time prior to the program start date at no additional cost. If pre-program assessments have already been completed, associated assessment fees are non-refundable.
Program Changes
The University of South Florida reserves the right to cancel or reschedule a program. In the event of cancellation by the University, registered participants will receive a full refund.
Group Pricing & Custom Options
Discount Eligibility
USF alumni, active-duty military members and veterans, and USF faculty and staff are eligible for a 10% discount on all open-enrollment programs.
Please enter the appropriate discount code at checkout. Discounts are offered in good faith. Proof of eligibility may be requested prior to program start.
Discounts cannot be combined with other promotional offers.
USF Alumni
USF alumni receive 10% off open-enrollment programs with code USFALUMNI10.
Military & Veterans
Active-duty military members and veterans receive 10% off open-enrollment programs with code MILITARY10.
USF Faculty & Staff
Current USF faculty and staff receive 10% off open-enrollment programs with code USFFACSTAFF10.