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Contact Us


Ask Finn

 Find Answers To Your Financial Aid Questions

  • Ask "FINN" our interactive Chatbot.
  • Check OASIS to view your financial aid status, deferments, bookstore authorizations, payment details and more!
  • Read your USF emails for important financial aid information!

Tampa (Log in to ServiceNow to ask your question)
USF Health (Log in to ServiceNow to ask your question)
St. Petersburg (Log in to ServiceNow to ask your question)
Sarasota-Manatee (Log in to ServiceNow to ask your question)

Face Covering

Visit Our Office

Tampa Campus:

  • Lobby Hours: 8:00am - 4:45pm (Monday - Friday)
    • You must be in the lobby before 4:45pm to receive same day service
    • Only two people per party may be in the lobby at one time

St. Petersburg Campus:

  • Lobby Hours: 8:00am - 4:45pm (Monday - Friday)

In order to receive in person service, you must wear a face covering and adhere to social distancing.


Talk to Us

Call Us

Telephone appointments are available upon request for students unable to visit during regular business hours.

(813) 974-4700
(Telephone Hours | 9:00am - 4:00pm | Monday - Friday)

St. Petersburg:
(727) 873-4128 (Telephone Hours | 9:00am - 4:00pm, closed for lunch between 1:00pm - 2:00pm | Monday - Friday)

(941) 359-4459 (Telephone Hours | 8:00am - 5:00pm | Monday - Friday)


Privacy Restrictions
Federal regulations restrict what financial aid information we can discuss with you and/or your parents over the phone and via email. Authentication questions will be asked each time you contact our office. These restrictions protect your personal financial information and assure that only you have access to your financial aid record.

Please be prepared for extended wait times due to high call volume. All calls are recorded for quality assurance purposes.

Mailing Address

Mailing Address

  • Tampa, St. Petersburg, Sarasota-Manatee:
    • 4202 E. Fowler Avenue, Student Services Building - SVC 1102, Tampa, FL 33620

If you would like to contact the Board of Governors about an issue, click here.