Empowering Supervisors to Drive Performance, Growth, and Engagement

Do you struggle to give feedback? Are you intimidated by difficult performance conversations? You are not alone. Many supervisors find feedback and reviews challenging. This training is here to help you build confidence and develop practical skills.

Program Overview

This interactive three-hour training provides supervisors, whether new or experienced, with essential tools to lead performance management conversations that promote trust, accountability, and employee development. Participants will learn how to set goals, provide constructive feedback, and conduct effective performance reviews that drive results.

Target Audience

• Supervisors and managers at any level
• Ideal for those seeking to enhance their leadership impact

Learning Objectives

By the end of this session, participants will be able to:

• Define the purpose and key components of performance management
• Apply strategies for giving and receiving constructive feedback
• Conduct structured, fair, and effective performance reviews

Agenda Overview

Hour 1:
Foundations of Performance Management

• Definitions, purpose, and components
• SMART goals and goal alignment
• Ongoing feedback and development planning
• Performance management cycle
• Interactive group activity using real-world examples

Hour 2:
Giving and Receiving Feedback

• Importance and types of feedback
• Overcoming feedback challenges
• Feedback models: Feedforward, I instead of You, SBI, DESC, BOOST
• Pair practice and role-playing scenarios
• Receiving feedback as a supervisor

Hour 3:
Performance Review Process

• Purpose and preparation strategies
• Conducting balanced, engaging reviews
• Mock performance review practice
• Group reflection and Q&A