Information Technology

USF Information Technology

Resources

IT provides documentation and information on a variety of technologies and applications we support.

USF Card

  • Information

    The USFCard is the official identification card of the University of South Florida. The USFCard is a multi-functional card with digitized photo and electronic identification and validation for departments needing to verify student and/or employee status. The USFCard was designed as a platform for a multitude of services and functions.

    Cardholder Responsibilities

    • Use of the USFCard by anyone other than the person to whom it was issued is strictly prohibited.
    • The cardholder is subject to disciplinary actions or other penalties for improper use of the card.
    • The cardholder is responsible for any and all losses associated with the card.
    • Punching holes, marking on the card, adding stickers or altering the card in any way is strictly prohibited.
    • View the official USFCard Policy.

    Payment

    Students: Your card cost will be charged to your Oasis account.

    All others: Payment options include Visa/MasterCard at the campus USFCard Centers.

  • New and Replacement

    • New students should request their initial USFCard through MyBullsPath, or directly at the USFCard Request Site.

    • Staff, Faculty, and all other requests including card replacements should be placed online at the USFCard Request Site.

    • Please be prepared to submit a recent color photo with a white background along with an image of a valid government issued photo identification. 

    Note: Online card requests are normally processed in 2-3 business days, requests may take between 5-7 business days during our peak seasons.

    1. Complete the online ID card application on the USFCard Request Site.
    2. Submit a photo of yourself and a photo of your driver's license or passport. (Smartphones make it easy!!) 
    3. Wait for the approved email 
    4. Visit the ID card center to pick up your card
    5.  Activate your card – usf.edu/activate-card (ATTENTION: Your card will not work until activated) 

    Acceptable Photo Examples

    USF Card Photo Examples

    Innovative Education Program Students

    If you are a non-local student who is part of an Innovative Education Program, please contact your college for further instructions.

  • Tampa Campus
    Location: Student Services Building (SVC) 1032
    Hours: Monday - Friday: 9:00am-5:00pm
    Email: help@usf.edu
    Chat: itchat.usf.edu
    For more information, please call (813) 974-4357 

    Sarasota Campus
    Location: 8350 N. Tamiami Trail in B116
    Hours: Monday - Friday: 8:30am-5:00pm
    For more information, please call (941) 359-4220

    USF St. Petersburg
    Location: Bayboro Hall, BAY 223
    Hours Monday - Thursday: 9:00am-5:30pm
    Friday: 9:00am-5:00pm
    Email: stp-idcard@usf.edu
    For more information, please call (727) 873-4408

  • FAQ 

    Can I take my photo at the USFCard Center? 

    Absolutely! If you have a smartphone or tablet device, you may stop by our office locations to use the white backdrop in the office to take a portrait headshot of yourself which can be used for the USFCard. If you have any questions, our staff in the office will be able to assist.  

     

    Can I complete the USFCard Request in person?  

    Yes! The online USFCard Request application can be completed on mobile devices, so you can visit - http://idnow.it.usf.edu/ to begin the process via smartphone or laptop.    

     

    How long does it take for my USFCard Request to be approved? 

    Our team is determined to get you your USFCard as soon as possible! The general processing time is 2 - 3 business days, however, if you need an ID Card urgently, please visit one of our USFCard Center locations and our staff will be more than happy to assist.    

     

    Note: USFCard requests may take between 5 - 7 business days during our peak seasons.    

    Note: USFCard Center operating hours are Monday - Friday, 9:00 am - 5:00 pm  

     

    My USFCard does not work for my dorm, and the Card Center is closed how do I get access to my residence hall? 

    If you live in a residence hall and are unable to access your residence after Card Center business hours, please visit one of the USF Housing Information Desks listed below:    

    Locations and Contact Information: 

    North Campus

     Holly M | 813-974-7000 Mon - Fri: 8 a.m. – 8 p.m. Sat – Sun: 11 a.m. – 5 p.m.  

     The HUB | 813-974-2246  Mon - Fri: 8 a.m. – 8 p.m. Sat – Sun: 11 a.m. – 5 p.m.   

    South Campus 

    Juniper-Poplar Lobby | 813-974-0800 Mon - Fri: 8 a.m. – 8 p.m. Sat – Sun: 11 a.m. – 5 p.m. 

     

    Can someone else pick up my USFCard?  

    Unfortunately, only the cardholder may pick up their USFCard as we are unable to issue the USFCard to anyone other than the cardholder for security reasons.   

     

    Can I submit payment in person?  

    Students:  

    Students who submit the online USFCard Request will be charged directly to their OASIS account and may submit payment through the OASIS portal.  

    Staff, Faculty, USF Affiliates:  

    Staff, Faculty, and other USF Affiliates will encounter a payment wall before being able to continue with the USFCard application portal.  

     

    What do I need to know about my new USFCard?    

    All new USFCards will be issued with an activation sticker. Upon following these activation instructions, your USFCard will take approximately 2 hours to become fully active. 

     

    What are the photo requirements for the USFCard? 

    The USFCard will act as official identification so your photo must meet the following guidelines: 

    • Color photo, white background  
    • Front facing, full face in view.  
    • Cannot have hand/arm in the photo 
    • Filters commonly used on social media are unacceptable.  
    • Modification or editing of an image is unacceptable. 
    • Neutral expression or a natural smile  No sunglasses.  
    • Eyeglasses should be worn if normally used.  
    • No glare on eyeglasses  
    • Cannot wear a hat or head covering unless for religious or medical reasons  
    • Cannot wear headphones  
    • Must submit a new photo for every replacement ID 
    • Jpeg, minimum width and height of 700 x 752 pixels minimum 

    We reserve the right to refuse any photo that does not meet these guidelines.

    Will my building access transfer to my new USFCard?  

    Students:

     

    Building access for Students will transfer within 2 hours of activation. If you do not have access to a specific building, to which you require access, please speak with USF Housing to add access to your account. 

    USF Housing Contact Information is listed below: 

    Locations and Contact Information: 

    North Campus 

    Holly M | 813-974-7000 Mon - Fri: 8 a.m. – 8 p.m. Sat – Sun: 11 a.m. – 5 p.m.   

    The HUB | 813-974-2246  Mon - Fri: 8 a.m. – 8 p.m. Sat – Sun: 11 a.m. – 5 p.m.   

    South Campus 

    Juniper-Poplar Lobby | 813-974-0800 Mon - Fri: 8 a.m. – 8 p.m. Sat – Sun: 11 a.m. – 5 p.m.  

     

    Staff/Faculty/USF Affiliates:  

    Building access for Staff/Faculty members and other USF Affiliates will transfer within 2 hours of activation. If you do not have access to a specific building, you require access, please speak with your building manager to add access to your account.    

    Can I get my USFCard mailed?  

    Unfortunately, our office is not able to mail USFCards. 
    If you are a non-local student who is part of an Innovative Education Program, you may contact your college/program for additional instructions.   

    Email: help@usf.edu 

    Chat: USF Information Technology Chat Support Portal

    Phone: 813-974-4357