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Billing and Accounts Receivable

Invoicing of Non-Sponsored / Non-USF Department customers and management of customer accounts by authorized auxiliaries is conducted in the billing and accounts receivable modules of FAST. Authorized auxiliaries are required to have a current and approved EBA (Educational Business Activity) on file with the University Controller's Office. Invoicing of USF departments is handled through the interdepartmental process. Invoicing of external customer

University Employees with questions regarding information on this page should contact the BUSFIN Billing AR Help email address located in the email directory. The following links are provided to you should you have landed on this page in error and are looking for one of the following instead.

Billing and AR Overview

Billing & Accounts Receivable are maintained both centrally & de-centrally. Central responsibilities include creating customers, invoice printing & payment application. Decentralized responsibilities include requests for customer creation & other set up, billing entry & customer collections. For detailed information on these & other responsibilities not mentioned please review the Non-Sponsored Billing and Accounts Receivable Manual.

External Customer Invoicing

The FAST Billing and Accounts Receivable modules are only for invoicing External Non-USF Department Customers. Before a user may create bills in the system, the user must attend a training course and be granted security in the system. There are no exceptions to the training rule. Billing and Accounts Receivable FST301 training may be requested through GEMS. See below Training Documentation:

Interdepartmental Customer Invoicing

Interdepartmental customer invoicing is completed using a journal entry. The FAST Billing and Accounts Receivable is not to be used to invoice USF Departments. Please review the Non-Sponsored Billing and Accounts Receivable Manual for additional information on the Interdepartmental Process.

Billing and AR Maintenance Forms

Billing and AR Refund Forms

Billing and AR Public Query Documentation

To assist departments with reviewing their Billing & AR information, public queries are provided for departments to use. Current public queries include payment search, customer listing, and billing charge code search queries. Please review documentation on the available public queries for more information.

Additional Instructional Guides

Below are additional instructional guides to assist departments with a better understanding of the available information in the Billing and Accounts Receivable modules.

Credit Balance Customers Listing

Review the current listing of customers with a credit balance and determine the proper course of action from the included instructions and information in the workbook. For questions regarding the data and content of this file please contact billingarhelp@usf.edu