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senior looking at a phone

QR codes can tank hospitality experiences for older adults - Futurity

New research digs into how QR codes can make or break the hospitality experience for older adults.

April 20, 2026Research and Innovation

usf global excellence award

USF presents 2026 Global Excellence Awards honoring international impact - USF World

Russell Clayton was recognized for his innovative use of the Virtual Global Exchange, connecting USF MBA students with peers across Europe and bringing authentic international collaboration directly into the classroom.

April 20, 2026Honors and Awards

chatbot empathy

USF study reveals chatbots with empathy can worsen customer reactions

The findings suggest that customers hold different expectations for humans and artificial intelligence, particularly around emotional awareness. Making chatbots more humanlike is not always the right strategy.

April 20, 2026Business News, Research and Innovation

chatbot sitting on a phone

New USF study: Chatbot empathy can worsen customer reactions - EurekAlert!

The study, published in MIS Quarterly, finds that empathetic responses from AI-powered service chatbots can unintentionally worsen customer reactions.

April 20, 2026Research and Innovation

usf interns etch names into stadium beam

USF interns help build new on-campus stadium — etching their names into history - USF News

USF students interning with Manhattan Construction Co. are playing hands-on roles in building the university’s new 35,000-seat on-campus stadium, contributing to everything from structural coordination to interior design.

April 16, 2026Business News

seniors using a phone to scan a qr code

How QR codes can make or break the hospitality experience for older adults - USF News

Senior travelers hold considerable spending power in the hospitality industry. USF research shows that difficult QR code interactions can negatively impact satisfaction and repeat business.

April 16, 2026Research and Innovation

muma digital business awards

University of South Florida Muma College of Business announces Digital Business Awards - Yahoo! finance

The awards recognize industry leaders shaping the future of digital business while reinforcing the business college's commitment to bridging academia and industry.

April 15, 2026Honors and Awards

muma digital business awards

University of South Florida Muma College of Business announces Digital Business Awards

Organized by the School of Information Systems, the awards recognize industry leaders shaping the future of digital business while reinforcing the business college's commitment to bridging academia and industry.

April 15, 2026Business News

Brian Brown

USF graduate helps brew first university-branded beer - USF St. Petersburg

What began as visits to local breweries eventually led Brian Brown to help create the first USF-branded beer.

April 15, 2026Spotlights

muma digital business awards

University of South Florida Muma College of Business announces Digital Business Awards - Morningstar

The awards serve to recognize industry leaders who are shaping the future of digital business while reinforcing the business college's commitment to bridging academia and industry.

April 15, 2026Honors and Awards

loud budgeting

Is loud budgeting an effective strategy? - WalletHub

Yes—loud budgeting can be effective, especially if you struggle with peer pressure or want more accountability around spending.

April 14, 2026Research and Innovation

someone using a calculator doing a budget

What are some benefits to having a budget? - WalletHub

Not knowing if one can or cannot afford to do or buy something can be stressful. The good news is that anyone can budget.

April 14, 2026Research and Innovation

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Welcome to USF Muma College of Business news. We are dedicated to sharing compelling stories about our innovative research, outstanding faculty, staff, and students, and significant accomplishments from all our campuses. Here we are one college, seven schools, and all business.