Ombuds Services

What We Do

Services provided by the USF Ombuds Office to the Faculty, Staff and Administration are tailored to the individual's situation and informed consent.

Some examples of what the Ombuds can do include: 

  • Conflict analysis
  • Actively listen to questions and concerns
  • Help in identifying strategies to resolve and prevent disputes
  • Identification of options and information
  • Conflict coaching
  • Informal mediation
  • Facilitate communication
  • Career coach
  • Tailored trainings in conflict resolution  
  • Referrals to appropriate resources
  • Annual reporting
  • Make recommendations for institutional improvements
  • Develop, examine and reality-test options
  • Resource for Regulations, Policies and procedures
  • Operate under the Code of Ethics and IOA Standards of Practice

Professional Standards: We operate according to the Code of Ethics and Standards of Practice established by the International Ombudsman Association (IOA). Please visit the IOA website to learn more about the IOA's Code of Ethics & Standards of Practice.