Frequently Asked Questions (and Solutions!)

Why Can't I Log In to My Page from the Copyright Symbol?

Have you tried logging into one of your pages, and you get this error?

Screenshot of service unavailable error.pcf

It is probably the case that the file was checked out during the September 2022 upgrade (to prevent it from publishing to Production). In these instances, files need to be republished to Production (as the copyright symbol you are trying to log into on these pages is from our outdated CMS — thus, throwing an error).

To fix this error, simply republish the file to Production. We also recommend bookmarking the CMS login page so you are able to navigate to the pages that need republishing — as previously stated, the copyright symbol on these pages will not work until they are republished.