Frequently Asked Questions (and Solutions!)

Why Aren't the Social Media Icons Appearing Correctly in the Footer?

For websites whose social media icons live in the Index file (sites created before August 15, 2016):

  1. Navigate to the Social Media section of the Index file.
    1. Go to Parameters.
  2. Choose "Show" for "Show Social Media". Select/deselect the social networks you wish to appear on your homepage.
    social media icons in the footer

  3. Enter in the corresponding URLs in the "Social Network URLs" section.
    social media links

  4. Save.
    1. Publish the Index file to Production.
  5. Then Publish the Props file to Production. Publishing must be completed in this order.

The correct social media icons should now display properly in the footer.