Current Student Toolkit

Financial Aid & Student Financial Services

The Office of Financial Aid will provide services to help ensure your financial resources remain available while Student Financial Services will help with information on tuition, deadlines, deferments, cashier's office and other financial services.


Financial Aid

The Office of Financial Aid is open and available to assist with financing your enrollment at USF.  Most of your questions can be answered on our website by visiting www.usf.edu/financial-aid.

Tampa: You can call the office at 813-974-4700 between 9:00 a.m. and 4:00 p.m., M-F.  Beginning Monday, August 17, limited in person service will be available in SVC 1102 between 8:00 a.m.-4:45 p.m. M-F.

Sarasota-Manatee: Staff will be available to answer your calls between 8:00 a.m.-5:00 p.m., M-F at 941-359-4459.

St. Petersburg: Call 727-873-4128 between 9:00 a.m.-noon and 1:00 p.m.-4:00 p.m,. M-F to speak with an office representative. Beginning Monday, August 17, limited in person service will also be available from 8:00 a.m.-5:00 p.m., M-F at BAY 105.


Student Financial Services

The Office of Student Financial Services is open and available to help with questions about tuition and fees, bill due dates, making payments, Florida Prepaid, student refunds, and many other student account topics.   Most of your questions can be answered on our website by visiting www.usf.edu/business-finance/controller/student-services/index.aspx.

Tampa: The Customer Service Team can be reached for questions by emailing sfshelp@usf.edu (include student ID number) or by calling 813-974-6056 between 8:00 a.m. and 5:00 p.m., M-F.  Beginning Monday, August 17, the Customer Service team will be available on campus in SVC 1039 between 8:00 a.m.-5:00 p.m., M-F.  Payments by check or money order may be dropped off at the drop box outside of the SVC building (include your student ID number). Payments are no longer accepted at the Cashier's Office.

Sarasota-Manatee: In order to protect the health and well-being of the campus community, payments will no longer be accepted in person at the Sarasota-Manatee Cashier’s Office.  Students may contact the Sarasota-Manatee Cashier’s Office either by phone or e-mail between the hours of 8:30 a.m. and 5:00 p.m., Monday through Friday with inquiries related to tuition and fees. The phone number for the Sarasota-Manatee Cashier’s Office is 941-359-4220; e-mails (including your student ID number) may be sent to sar-business-office@usf.edu.  

St. Petersburg: The Cashier's Office can be reached for questions by emailing 
usfsp-cashier@usf.edu (include student ID number) or by calling 727-873-4107 between 8:00 a.m.-5:00 p.m., M-F.  Beginning Monday, August 17, the Cashier's Office will have representatives on campus in BAY132 between 8:00 a.m.-5:00 p.m., M-F.  Payments will no longer be accepted in person.