What are soft skills and why are they important?
Soft skills are essential interpersonal skills that enhance our ability to get things done in our current jobs and to take on new opportunities ahead. Effective utilization of these skills can elevate an employee’s contributions, and help pave the way for new career challenges in the future. Soft skills are foundational and every career-minded individual should invest time into building them.
According to LinkedIn Learning data, the top 5 most in-demand soft skills in 2020 across organizations are:
- Emotional Intelligence
USF employees seeking to develop or expand their soft skills in these areas are encouraged to explore the recommended online training content posted in each soft skill category below. All content is free and readily available through LinkedIn Learning.
For instructions on how to log into LinkedIn Learning, click here.
Please note: Although completion of these courses will not be tracked in GEMS, employees can download their certificates of completion from LinkedIn Learning and share them as appropriate.
Organizations need employees who can creatively approach problems and tasks from different roles and perspectives.
To develop and expand your ability to bring new ideas to the table, consider this training content:
Banish Your Inner Critic to Unleash Creativity with Denise Jacobs - 1 hour
Creative Exercises to Spark Original Thinking with Amy Wynne - 1 hour
Creative Thinking with Drew Boyd - 50 minutes
Creativity Bootcamp with Stefan Mumaw - 50 minutes
The Five-Step Creative Process with Stefan Mumaw - 20 minutes
Creativity for All Weekly - ongoing series with more than 4 hours of content - certificate of completion not offered
Leaders and hiring managers value individuals who can explain the “why.” Effective persuasion skills can assist with bringing additional value to your team’s projects, brushing up on your ability to effectively communicate ideas, and persuading your colleagues and stakeholders to give your suggestions consideration.
To increase your persuasion skills, consider these courses:
Communicating to Drive People to Take Action with Alexia Vernon - 40 minutes
Influencing Others with John Ullmen - 40 minutes
Persuading Others with Dorie Clark - 35 minutes
Leading Without Formal Authority with Lisa Earle McLeod & Elizabeth McLeod - 1 hour
Persuasive Coaching with Brian Ahearn - 45 minutes
There is true power in effective teamwork. High-functioning teams can accomplish more than any individual working independently.
Learn how your strengths can complement those of your colleagues' to reach a common goal with these courses:
Being an Effective Team Member with Daisy Lovelace - 30 minutes
Collaboration Principles and Process with Prakash Raman - 1 hour
Collaborative Leadership with Carol Kinsey - 40 minutes
Creating a Culture of Collaboration with Lisa Bodell - 30 minutes
Shane Snow on Dream Teams - 20 minutes
Teamwork Foundations with Chris Croft - 1 hour 15 minutes
The only constant in life is change. Embracing that reality and showing up to work with professionalism and a positive attitude, especially in stressful situations, can make a difference for you and your team.
Learn how to become more adaptable with these courses:
Managing Stress for Positive Change with Heidi Hanna - 1 hour
Developing Adaptability as a Manager with Dorie Clark - 35 minutes
Developing Adaptable Employees with Gary Bolles - 55 minutes
Finding Your Time Management Style with Dave Crenshaw - 1 hour 15 minutes
Emotional intelligence is the ability to perceive, evaluate, and respond to your own emotions and the emotions of others. With emotional intelligence, you are better equipped to effectively respond to and interact with colleagues.
Acquire more skills with these courses:
Communicating with Empathy with Sharon Steed - 1 hour 15 minutes
Developing Cross-Cultural Intelligence with Tatiana Kolovou - 1 hour 10 minutes
Developing Your Emotional Intelligence with Gemma Leigh Roberts - 1 hour 10 minutes
Leading with Emotional Intelligence with Britt Andreatta - 1 hour
Learn Emotional Intelligence, the Key Determiner of Success by Big Think - 35 minutes
Social Success at Work with Todd Dewett - 20 minutes
Other soft skills - If you or your team are interested in developing other soft skills, please contact the HR-Learning & Talent Development team via firstname.lastname@example.org. We welcome the opportunity to assist you and/or your team.