Leadership Development

Online Leadership Courses

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These frequently requested courses are all available with immediate access from anywhere at any time through USF and LinkedIn Learning.  Click the title to launch the course. Most courses run approximately an hour in length.  For access instructions, click here

 

New Manager Foundations

"Join management and leadership expert Todd Dewett as he provides practical advice to help you establish your identity as a leader, connect with your team, and become a successful first-time manager. Learn how to survive your first 30 days, build trust, and develop authority. Todd also details how to manage change, discusses the importance of diversity and inclusion, and explores how to build resilience through stress management. This course was designed to prepare you to confidently tackle your responsibilities at work and increase your value to the organization while improving operational effectiveness."

Delegating Tasks

"These days, we're all overwhelmed. We can't make more time, and our professional obligations aren't going away. The only answer is delegation. Delegation is key for managers as you ascend in your organization. But even if you're just starting out and don't have any direct reports, there will be times you'll need to delegate to colleagues-which can be awkward. Learn the right way to get help and still maintain your high-quality standards. Dorie Clark explains how to build the right mindset to delegate work without micromanaging it. She then reviews three methods for delegating: hiring a dedicated resource, delegating to a direct report, or using someone outside the chain of command. She shows how to follow up on tasks you've delegated, and take appropriate action when someone makes a mistake. Plus, learn how delegation can help scale your impact and achieve more in years to come."

Leading Projects

"Cross-functional projects are common in today's business environment. Leading these types of projects involves being able to structure teams and plans effectively. In this course, Daniel Stanton provides the techniques needed to adopt an efficient approach using the DIRECT project leadership framework. He explains how to define the scope, investigate options, select a course of action, and execute a plan. He also discusses how to revise processes and help people transition with change. Projects large and small can benefit—from enhancing platforms and launching new products to replacing outdated procedures and breaking ground on new facilities."

Influencing Others

"Ever had trouble persuading someone to do something, even if it was in their best interest? Sometimes people don't budge, but thankfully you have more than rewards and penalties at your disposal. Join John Ullmen, PhD, as he explains how to influence others when you're at the "pivot point of influence," by applying 18 scientifically confirmed methods. Whether you're influencing at work or at home, you'll learn what the best influencers do before they influence, and see how to choose the best steps for your situation, and have people want to be influenced by you."

Leadership Foundations

"Leadership—the art of influencing and developing others to achieve their highest potential—is often identified as the most critical role in an organization. But what is effective leadership and how do you cultivate it? In this course, leadership consultant and global workforce expert Dr. Shirley Davis covers the basics of leading yourself and others. Along the way, she identifies the critical competencies and best practices for effectively leading today and in the future. Learn how to lead across differences and cultivate a more inclusive workplace; establish trust; build relationships up, down, and across the organization; lead change through agility and resilience; have difficult conversations; and more."

Having Difficult Conversations

"Conflict is inevitable—in work and in life. Managers must address performance issues, and colleagues with competing priorities must figure out how to work together. These situations call for having difficult conversations. In this course, Marlene Chism explains how to have difficult conversations, build your communication skills, and improve your relationships, teamwork, and business performance. She explains how to identify underlying differences in work styles, goals, and power dynamics and change the way you view conflict. She provides a model to move the conversation in a positive direction and to determine next steps. Plus, learn how to check for resistance with a single useful phrase."

Leading With Emotional Intelligence

"Emotions are all around us in the office, and it's important for leaders to understand how to harness them to cultivate productivity and positive relationships. In this course, LinkedInLearning director of learning and development Britt Andreatta shows how to develop emotional intelligence to better lead teams, work with peers, and manage up.  Learn what emotional intelligence is and how it factors in at work and discover concrete techniques for raising your own emotional quotient (EQ). This includes perceiving yourself accurately, exercising emotional self-control, practicing resilience, and developing empathy. Then turn those lessons around to build your awareness of others and learn to inspire helpful communication and manage conflict."
 

Managing Team Conflict

"When you bring people together, conflict is a natural part of the dynamic. How leaders choose to manage these inevitable disagreements can make the difference between a dysfunctional team and a successful one. In this course, instructor Henna Inam shares strategies and techniques that can help you confidently lead through conflict. Throughout the course, Henna provides direct instruction, exercises, and scenarios that play out common team conflict situations. Discover why team conflict is necessary for success and how to determine whether a conflict is healthy or unhealthy. Review how to resolve style differences, remain both assertive and cooperative in the midst of a conflict, and leverage different conflict management styles to defuse tricky situations.

Topics  include:

    • Determining if your team's conflict is healthy or unhealthy
    • Resolving trust issues in team conflict
    • Aligning individual and team goals
    • Being both assertive and cooperative in team conflict
    • Resolving conflict during change or ambiguity
    • Using different team conflict management styles."