Online Leadership Courses
These frequently requested courses are all available with immediate access from anywhere at any time through USF and Lynda.com. Click the title to launch the course. Most courses run approximately an hour in length. For access instructions, click here.
"In this course, management and leadership expert Todd Dewett provides practical advice to help you establish your identity as a leader, connect with your team, and become a successful first-time manager. Learn how to survive your first 30 days, build trust, facilitate efficient meetings, and develop authority. This course is designed to prepare you to confidently tackle your responsibilities at work and increase your value to the organization while improving operational effectiveness."
"In this course, lynda.com Director of Learning and Development Britt Andreatta walks you through her delegation process, which helps you assign the right tasks to the right people and better develop your team and meet company needs. The course reveals what delegation can do for you and your team and introduces a four-phase model to delegate tasks and manage projects large and small. The phases include evaluating the task, handing the task over, supporting task completion, and closing the task. In between, learn how to pick the right level of autonomy for each task and the best ways to avoid micromanagement."
"Cross-functional projects are common in today's business environment. Leading these types of projects involves being able to structure teams and plans effectively. In this course, Daniel Stanton provides the techniques needed to adopt an efficient approach using the DIRECT project leadership framework. He explains how to define the scope, investigate options, select a course of action, and execute a plan. He also discusses how to revise processes and help people transition with change. Projects large and small can benefit—from enhancing platforms and launching new products to replacing outdated procedures and breaking ground on new facilities."
"Ever had trouble persuading someone to do something, even if it was in their best interest? Sometimes people don't budge, but thankfully you have more than rewards and penalties at your disposal. Join John Ullmen, PhD, as he explains how to influence others when you're at the "pivot point of influence," by applying 18 scientifically confirmed methods. Whether you're influencing at work or at home, you'll learn what the best influencers do before they influence, and see how to choose the best steps for your situation, and have people want to be influenced by you."
"Do you want to cultivate leadership traits that will help you inspire your team, successfully manage change and conflict, and better serve the needs of your organization? In this course, leadership consultant and lynda.com Director of Learning and Development Britt Andreatta explains what real leadership is, how to assess your strengths, and ways to cultivate the traits the best leaders employ to make their organizations strong and innovative. The course includes information on developing and mentoring your team, creating an engaging workplace, developing political savvy, analyzing your industry, and honing your emotional intelligence."
"Leadership coach and lynda.com director of learning and development Britt Andreatta shares her tips and strategies for having difficult conversations. In her four-phase model, you'll discover the situations that lead up to difficult conversations, decide when the conversation is warranted, prepare for the interaction, and monitor outcomes to ensure success. Along the way, learn the secrets of turning difficult conversations into successful interactions that enhance communication and rapport. Improve both your professional and personal relationships, finding your way back from conflict through mutually successful outcomes."
"Emotions are all around us in the office, and it's important for leaders to understand how to harness them to cultivate productivity and positive relationships. In this course, lynda.com director of learning and development Britt Andreatta shows how to develop emotional intelligence to better lead teams, work with peers, and manage up. Learn what emotional intelligence is and how it factors in at work and discover concrete techniques for raising your own emotional quotient (EQ). This includes perceiving yourself accurately, exercising emotional self-control, practicing resilience, and developing empathy. Then turn those lessons around to build your awareness of others and learn to inspire helpful communication and manage conflict."
"Leaders who provide targeted, ongoing coaching to their employees can strengthen their team and add value to their organization. In this course, leadership expert Sara Canaday shares the differences between managing, training, and coaching, and provides managers with coaching models and skills to support the development and growth of their employees. Sara presents the business case for coaching, explores common coaching challenges, and explains how to provide feedback and set goals."
"When you bring people together, conflict is a natural part of the dynamic. How leaders choose to manage these inevitable disagreements can make the difference between a dysfunctional team and a successful one. In this course, instructor Henna Inam shares strategies and techniques that can help you confidently lead through conflict. Throughout the course, Henna provides direct instruction, exercises, and scenarios that play out common team conflict situations. Discover why team conflict is necessary for success and how to determine whether a conflict is healthy or unhealthy. Review how to resolve style differences, remain both assertive and cooperative in the midst of a conflict, and leverage different conflict management styles to defuse tricky situations.
- Determining if your team's conflict is healthy or unhealthy
- Resolving trust issues in team conflict
- Aligning individual and team goals
- Being both assertive and cooperative in team conflict
- Resolving conflict during change or ambiguity
- Using different team conflict management styles."