New Student and Parent Toolkit

Academic Advising

Undergraduate Advisors continue to support our new students with academic onboarding into their admitted program. Once you’ve registered for orientation, within 15 business days, you will receive an email from your Academic Advisor regarding the advising process; please monitor your USF email. Please be sure to follow the instructions provided by your Academic Advisor, as this will allow you to register for classes and be prepared for orientation.

If you have not heard from an Academic Advisor within 15 business days of paying for orientation, you are welcome to contact your Academic Advisor.


FREQUENTLY ASKED QUESTIONS (FAQ) - UPDATED 6/17/20

New Freshman (FTIC - First Time in College) - Updated 5/28/20

Why am I already registered for courses?

Research on best practices in academic advising has found that when possible, registering new first-time-in-college (FTIC) students for appropriate coursework can increase the likelihood of a successful transition to college. We use the term “preregistration,” which means registration on behalf of a student by their academic advisor that occurs prior to a student’s university orientation date.

All FTIC students will be preregistered for a select number of appropriate courses according to their accelerated credit (IB, dual enrollment, AP, etc.), intended major, and course availability. The preregistration process is ongoing, and you should be aware that your schedule may change from the time you register for your university orientation up until the day of your university orientation.  

What if I want to change my major after I registered for university orientation and have already been preregistered for courses?

If you decide to change your major, you should contact both the advising office of the new major and your current major to seek guidance on whether you are eligible for the new major. They will also share how to complete the change of major process. General contact information on advising in each college can be found on our website at https://www.usf.edu/undergrad/students/advising-offices.aspx.

What if I want to make changes to the schedule my advisor has created for me during preregistration?

As an FTIC student, you can expect to engage in a sequence of events during your onboarding process before you will be able to adjust your schedule. This includes a university orientation, a college orientation, academic advising, and access to registration. After you register for your university orientation, your advisor will email you via your USF email. You should respond to this email and share any concerns or questions you have related to your schedule.

What if I only see one or two classes in my schedule?

As an FTIC student, your advisor will register you for classes after you have registered for your university orientation. Your schedule is based upon a number of factors, including any known accelerated credit and your intended major.

You may notice changes to your schedule throughout the preregistration process, but you can feel confident that your advisor is working to ensure you have an appropriate schedule of classes by the day of your university orientation. 

I understand my advisor has registered me for classes, but why did they choose these particular classes?

Your preregistration schedule is based on a number of factors and can change as needed to ensure your success! More specifically, after you register for orientation, your academic advisor will review your record. Your advisor will consider any accelerated credit, your intended major, test scores, or other prerequisite requirements for particular courses, and course availability while creating your schedule.

The preregistration process will be ongoing from the time you register for your university orientation until the day of your university orientation, so your schedule may change as important information becomes available to your advisor.

You should be aware that some accelerated credit does not appear on your university record until after your university orientation date. You can anticipate receiving an email from your advisor to your USF account. At that time, you should inform your advisor of any accelerated credit you have earned.

When will I receive academic advising?

All FTIC students will be engaged in an onboarding process that consists of a sequence of thoughtful, impactful events which will culminate in registration. These events include: participating in USF orientation, receiving an email from your academic advisor, participating in a college orientation, and participating in academic advising. Although the advising process may look different across advising units, all FTIC students will receive an email from their advisor to their USF account to explain the advising process. You should respond to the email with any questions or concerns you have related to the advising process.

What if I haven't heard from an advisor?

USF Tampa Students: After you register for your university orientation, you will receive an email from your advisor to your USF account. You can anticipate receiving the email from your advisor within 15 business days of registering for orientation. If you have not received an email from your advisor after 15 business days, you are welcome to contact the Office of Orientation at myorientation@usf.edu or by phone at (813) 467-6731.

If Sarasota-Manatee is your designated home campus, please contact sar-orientation@sar.usf.edu or by phone at (941) 359-4330.

USF St. Petersburg and Sarasota-Manatee Students: Students registered for an orientation on the St. Petersburg and Sarasota-Manatee campuses will receive information from Academic Advising via their USF email 5 days prior to their orientation date.

Can I make an advising appointment on my own?

The advising community recognizes that new students are eager to connect with their advisor, so we will reach out to you!  After you register for your university orientation, your advisor will begin preparing for your upcoming university orientation date. As part of that preparation, your advisor will email you roughly 15 business days after you register. Be sure to check your USF email for an email from your advisor!  

If you still wish to make an advising appointment, you can do so using Archivum. If you have technical difficulties with Archivum, please contact the IT Help Desk at help@usf.edu.

I've tried to make an appointment, but I don't have access to Archivum. What should I do?

If you have technical difficulties with Archivum, please contact the IT Help Desk at help@usf.edu.

Transfer Students - Updated 6/17/20

When will I receive academic advising?

All transfer students who receive confirmation they have been admitted to USF and have registered for their USF orientation will receive an email from their academic advisor informing them of the action to take to receive advising and register for classes. You can anticipate receiving the email from your advisor no more than 15 business days after registering for your USF orientation. Please check your USF email and be sure to follow the instructions from your advisor.

When should I make an appointment to see my academic advisor?

After you are admitted to USF and registered for your USF orientation, you will receive an email from your advisor. Within the email, your advisor will prompt you on which next steps to take and in some cases to make an advising appointment via Archivum. If you complete an advising appointment and/or specific requirements of your college prior to the date of your USF orientation, this will be referred to as “preadvising”. Once you complete your USF orientation and receive preadvising or advising, you can register for classes.

How do I make an appointment to meet with my academic advisor so I can register for classes?

You can make an advising appointment using the online appointment scheduling system known as Archivum.

How do I know if my courses count toward my major?

If you are transferring in courses, USF Admissions will evaluate your official transcript and determine if the course will be awarded college-credit at USF. Once that decision is made, your academic advisor and select faculty will determine which courses are degree applicable based on your major.  

What if I want to change my major before classes start?

If you decide to change your major, you should contact both the advising office of the new major and your current major to seek guidance on whether you are eligible for the new major and how to complete the change of major process. General contact information on advising in each college can be found on our website.

What if I haven't heard from an advisor?

USF Tampa Students: After you register for your university orientation, you will receive an email from your advisor to your USF account. You can anticipate receiving the email from your advisor within 15 business days of registering for orientation. If you find you have not received an email from your advisor after 15 business days of registering for your university orientation, you are welcome to contact the Office of Orientation by email at myorientation@usf.edu or by phone at (813) 467-6731.

If Sarasota-Manatee is your designated home campus, please contact sar-orientation@sar.usf.edu or by phone at (941) 359-4330.

USF St. Petersburg and Sarasota-Manatee Students: Students registered for an orientation on the St. Petersburg and Sarasota-Manatee campuses will receive information from Academic Advising via their USF email 5 days prior to their orientation date.

Can I make an advising appointment on my own?

The advising community recognizes new students are eager to connect with their advisor, so we will reach out to you!  After you register for your university orientation, your advisor will begin preparing for your upcoming university orientation date. As part of that preparation, your advisor will email you roughly 15 business days after you register. Be sure to check your USF email for an email from your advisor!  

If you still wish to make an advising appointment, you can do so using Archivum. If you have technical difficulties with Archivum, please contact the IT helpdesk at help@usf.edu.

I've tried to make an appointment, but I don't have access to Archivum. What should I do?

If you have technical difficulties with Archivum, please contact the IT helpdesk at help@usf.edu.

I completed a foreign language sequence at my high school 10 years ago in Hillsborough County. How would I go about requesting those transcripts? 

USF will accept Florida high school transcripts electronically. Please access the School District of Hillsborough County Student Records link to place an order:

https://www.sdhc.k12.fl.us/doc/381/electrans-resource.

Out of state students should contact their high school to have those sent to USF Admissions. 

I applied and was admitted for summer, but, I would like to start in the fall semester instead. What should I do to update my admissions for the subsequent term?

You will need to complete an application update form and send it directly to admissions@usf.edu. The update form must be received by the admissions deadline for the semester. The form takes 4 to 6 weeks to process. Students that fail to register for the semester in which they were admitted will have their admissions canceled. This would also apply if you want to change the major you had initially indicated on your application form.

What should I do if my admission is cancelled for non-enrollment? 

Students who do not register for classes for the term in which they’ve been admitted the will have their admission canceled. Use the Application Update Form when requesting changes to your original application information, such as term of entry, major or campus, or when submitting changes in contact information. Be sure to submit this form by the application deadline of the term in which you wish to enroll.

I have a hold on my records for immunization. Who do I talk to about this?

You will need to contact Student Health Services at (813) 974-2331. You may also login to myBullsPath to review and upload required documents.