Academic Advising

Overview

College of Arts and Sciences Advisors.

We are Committed to diversity competent advising AND ANTI-RACIST PRACTICES 

Spring 2021 Priority Registration Rush -- Advising Support Options --

As Spring 2021 prority registration arrives, CAS Advisors are in high demand.  As the volume of students can exceed our immediate capacity, our advisors employ multiple methods to answer student questions and assist with technical issues as fast as humanly possible.  

If all of the current traditional, 30-minute advising appointments are full, here are other ways that you can receive assistance from Academic Advising right now:

Drop-in Advising 

  • Archivum will provide an online queue.  Prior to the start of the drop-in hours a link will be posted where students can sign-up to meet with an advisor.  Students who sign up for a slot will later receive an update to the schedule confirmation with Teams connection information, just like an advising appointment. 
  • Advisors will adjust drop-in hours, as needed, to prioritize for students based on the priority registration schedule.  For example, drop-in advising hours may be restricted to graduating seniors who need immediate solutions before registering for their last semester at USF.
  • Once all of the possible drop-in advising slots are full, the Archivum system will stop accepting any additional students.  When the list is full, students will receive the automated message, "This advising office is not currently accepting Drop-in Appointments.  Please try at another time or schedule an appointment with an advisor".
  • Some of our areas are not best served by scheduling Drop-in advising hours.  In these cases, we ask that the student submit their urgent advising issue by email to their area inbox.  Any urgent situations which cannot be handled by email will be answered with times when the advisor can fit in a drop-in student.

Sarasota-Manatee campus majors/minors should email Sarasota-Manatee campus Advising Center 

St Petersburg campus majors/minors were sent the drop-in information directly.  Students with questions should email St Petersburg campus Advising Center.  

Tampa Dropin Advising Information for Nov 2020 by area:

 

Advisor Email Questions and Requests

We have a shared email address for each advising department/major.  We use these to manage student volume:

  • Advisors can focus on this inbox and not internal emails that come into their personal account, thus ensuring student emails receive top priority.
  • More than one advisor can monitor the inbox to keep responding to emails when another advisor is meeting with students in an appointment, drop-in, or is out ill.
  • Avoids having the same email received and responded to by multiple advisors, thus increasing the total number of students able to receive support in a given day.

Here is where you can find the full list of our advising area emails.  

 

Front Desk Staff Assistance for “Quick Questions” 

USF Sarasota-Manatee campus College of Arts & Sciences major/advising-related questions can be sent by email or students can call 941-359-4330.

USF St. Petersburg campus College of Arts & Sciences major/advising-related questions can be sent by email or students can call 727-873-4511.

USF Tampa campus is updating the phone system, so hopefully soon our front desk staff can easily answer direct phone calls.   For now, they are responding to email questions. 

 

AA Hold Tutorial

First Year Students will receive the Academic Advising “AA” hold for their first two registration cycles. 

Sarasota-Manatee campus majors/minors should email Sarasota-Manatee campus Advising Center

St Petersburg campus majors/minors should email St. Petersburg campus Advising Center.

For USF Tampa campus -- As there is a lot of information to cover, we developed a Canvas site which is connected to their college orientation materials.  It contains videos to remind students how to use our registration system, and hits on some key learning objectives for a student's first year.   Additionally, this provides the student with the ability to complete their AA hold criteria remotely using the Canvas site and email to advisors. 

Although it is not a requirement, we welcome students to schedule a remote advising appointment or attend drop-in hours for additional assistance. 

In case you recently changed majors and are not currently enrolled in our Canvas site, please use the following links to self-enroll:

 

Course Registration Permits

One of the many ways advisors support students during registration is to address system constraints by granting course registration permits.  Students do not need an advising appointment to receive a needed permit, but can submit either an online request form or send an email.  

What is a course registration permit and why is it needed?

Our registration system has many automated benefits to ensure students are registering for courses that are appropriate for them.  However, the computer is only so good.  There are system constraints and/or errors that can require manual review (to confirm eligibility) and a manual override entered into the system (to signify the student's eligibility to the system).  These manual overrides are referred to as "permits."  

 

Orientation Outreach and Tutorial for New Incoming USF Students

Orientation for Incoming Students (FYS and Transfer) staring Spring 2021 will be remote.  USF Office of Orientation created an online learning environment.  For more information about the general orientation process, please see the USF Orientation website. 

Our college will be providing the college overview and orientation advising materials using Canvas site.  You will receive emails with instructions from your academic advisors, but you can also find general information online at these links for:

  
Thank you for your continued understanding and cooperation as we provide advising remotely for everyone's safety.

Autumn Mueller, MS
Director of Academic Advising
College of Arts & Sciences
University of South Florida

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Making an Advising Appointment

 Academic Advising is currently provided remotely.   Until further notice, we will continue to provide remote academic advising support to students using the Microsoft Teams platform coordinated with USF Archivum platform.  We will notify you once it is possible to safely provide face to face advising again to those who request it. 

Academic Advising Appointments and Drop-in Advising for Current USF Students

All Academic Advising Appointments and Drop-In Advising for current USF students will be offered virtually through Microsoft Teams (please see instructions below).   

  • Academic Advising appointments can be scheduled online with Archivum Appointment Scheduler (for instructions, please scroll to the end of this page). In advance of the appointment, you will receive an update to the schedule confirmation with Teams connection information.  There are three ways in which you can use Microsoft Teams for your appointment:
    • Teams App on your Smartphone - If you would like to complete the meeting on your smartphone, follow the mobile Teams instructions
    • DeskTop - If you would like to meet on your personal computer, follow the desktop Teams instructions
    • Phone Call – If meeting by phone is the best option for you, Microsoft Teams will also provide you with a phone number and conference code. 
  • Drop-in Advising process
    • Will provide an online queue.  The morning of the drop-in hours a link will be posted where students can sign-up to meet with an advisor.  In advance of the drop-in time slot, you will receive an update to the schedule confirmation with Teams connection information, just like an advising appointment.  
    • Will adjust, as needed, to prioritize for students based on the priority registration schedule.  For example, drop-in advising hours may be restricted to incoming students completing the orientation process.  Details about drop-in hours will be posted as soon as the advising community is aware of the dates, and adjusted as any other changes occur in context to coronavirus challenges. 

Advising appointments for Prospective USF students

 Prospective students can schedule an appointment with our advisors online using Escheduler.   (For data security reasons, Archivum does not have a guest access login option at this time.)   

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The College of Arts and Sciences has a team of professional academic advisors for our  undergraduate students.  Graduate students are advised by faculty in their department and can find information on how to contact your department and Graduate director in the graduate program list.

The undergraduate advisors' list has contact information for each of the advisors. Current USF undergraduate students can schedule an appointment with an advisor by using the Archivum Academic Advising Appointment Scheduler.

If you have trouble with the link above, you can access Archivum via the web, please follow these instructions:

  1. Open a browser and go to my.usf.edu
  2. You may get prompted to authenticate through NetID.
  3. On the top navigation for MyUSF, hover over "Business Systems".
  4. The menu will expand and then click on "Archivum".
  5. Select "Student Portal" go to the "Schedule an Appointment".

Interested prospective students, Non-USF students who do not have a USF ID number, or former USF students who are interested in returning to USF can schedule appointments here NonStudent eScheduler.