Resource Management & Development

Mission, Vision & Values


The mission of Student Success Resource Management and Development (RMD) is to effectively and efficiently support the strategic mission of Student Success by providing human resources, payroll, fiscal, and budgetary support to all departments within the unit. RMD is committed to standardization, transparency, and collaboration with our university partners and the departments we serve.


  • Empowering of Student Success leadership team through the delivery of financial reports that enable transparency and facilitate decision-making.
  • To provide exceptional customer service to all clients and university partners.
  • To empower our students to fulfill their academic and professional passions in a university that is diverse, welcoming, and inclusive for all students, faculty, and staff.
  • To become an integral source of support and guidance to all departments within Student Success through continuous improvement of services, enhancement of knowledge and productivity, and by promoting employee engagement and student success.
  • To be recognized as a preferred place of employment.
  • Balance organizational needs with the well-being of individuals.


  • Honesty, integrity, equity, and trust.
  • Promotion of communication at all levels.
  • Promotion of quality, efficiency, and excellent customer service.
  • To treat all students, employees, and university guests with respect and dignity.
  • To promote teamwork and collaboration.
  • Promotion of transparency, adaptability, and inclusiveness.
  • Promotion of diversity, community, and learning.


  • Transitioning to one budget for all of Student Success.
  • Development of financial reports that increase transparency and facilitate strategic decision-making.
  • Streamlining processes and promoting consistent practices among departments through documentation and standardization.
  • Enhancing services and improving efficiency through the effective utilization of technology.
  • Anticipating and meeting the changing needs of our departments.
  • Educating departments on processes and their responsibilities.
  • Ensure compliance with university policies and procedures.
  • Build a cohesive team under Student Success by soliciting input and promoting collaboration.
  • Implement best practices within the department.
  • Promote superior levels of customer service.