COVID-19 Related Inquiries
In order to more efficiently assist you with refund questions or concerns with respect to COVID-19, please send your inquiries to the mailbox below:
Tuition Refund Policy
Students are entitled to a full refund if the drop/withdrawal procedure is completed by the fifth day of the term. There is no refund of late registration and late payments fees unless a waiver has been approved. Fall and Spring term students are entitled to a 25% refund if they withdraw from all classes after the end of the drop/add period but prior to the fourth week of the term.
Cash or Check Refunds
Refunds are not generated automatically for non-financial aid over payments. To request a refund for payments made with cash or check fill out the Refund Request Form. Refunds will either be mailed to you as a check or sent to your checking account if you have signed up for eDeposit. Checks cannot be picked up. Effective March 2, 2016 check refunds will only be processed once a week. eDeposits will still be processed DAILY on business days.
Credit Card Refunds
Credit card refunds must be credited back to the card used. This is done by the Cashier's Office. Credit card refunds are processed within 10 business days. It can take up to 30 days after processing a refund for the credit to show up on your card statement. Note: USF will not process refund requests during the first two weeks of classes. Refunds will be processed within 10 business days after the end of the first week of classes.
The request for refunds of over payments not placed on the student's OASIS/Banner account should originate in the department that owes the student the refund. Accounts Payable then processes the department's refund request and mails the refund check to the payee. Examples of payments not placed on OASIS: Application and Orientation Fees and Parking Fines.