Records & Employment Verification


Streamlined Verification through EmpInfo

In an ongoing effort to provide superior employee services, we have implemented EmpInfo as our employment verification provider in Summer of 2023. EmpInfo is an online employment verification service used by lenders, apartment managers, and other requesters, who need to verify an individual's employment status, and often, their earnings history as well.
Using external vendors like EmpInfo to provide employment and income verification is a common practice – especially for a large employer such as the University of South Florida. EmpInfo provides a secure and quick verification experience, and their online portal is available 24 hours a day, 7 days a week.
For employees:
To provide proof of your employment or income, please ask the requester to go to

For added security when income verification is required, you will need to provide the requester with an authorization code. Generating an authorization code is simple! You can either
·       Visit
·       Text CONSENT to 888-800-8190
·       or call 888-800-8190

Basic employment verification letters are currently being processed in Central Human Resources. Please send your request to

For requesters: 
Please visit

Quick instructions:
Click here for a one-page bilingual EmpInfo instruction sheet.
Requests for records prior to 1999 may require additional processing time. 
Please contact for assistance.
USF Health Faculty:  Requests for employment verifications or personnel records for USF Health Faculty (Morsani COM, CON, COPH & TCOP) should be sent to OFAA will monitor & process USF Health Faculty records requests sent to this email. Please allow up to 7 business days for processing.


If you are employed by a government or not-for-profit organization, you may be eligible to receive loan forgiveness under the Public Service Loan Forgiveness Program. Learn more to see whether you might qualify at

Central Human Resources can assist you with completion of the employer portion (Sections 3 and 4) of the Employment Certification for Public Service Loan Forgiveness form.

As of April 2023, you can request that your form be digitally signed, using DocuSign. Please refer to the PSLF Help Tool for instructions on processing your form electronically.

  • If you choose the Electronic Signature option, please enter as the Employer’s Email Address. 
  • If you choose the Manual Signature option, send an email to requesting an employment certification for the PSLF form.

  • USF Health Faculty:

You DO NOT need to provide the form, we have it here and will complete it and send it back to you electronically, the SSN will be omitted for security purposes.


All university records are public records, including personnel files, and shall be made available upon reasonable request under the USF Public Records Policy and the State of Florida Sunshine Law.

Central Human Resources is the custodian of records for employee personnel files. Please email public records requests related to personnel files to

There may be a charge for printing or duplicating records in response to a request and/or labor or any other costs associated with gathering and duplicating the records. The University will provide an estimate of the cost required to fulfill a request, and may require prepayment of the service charge.


Subpoenas may be submitted to the Office of the General Counsel.


All university personnel records are kept in accordance with University policy as required under Florida Statutes.