MRU FAQs - Resuming Service for Fall August 23, 2021
What is the Medical Response Unit?
- The Medical Response Unit, or MRU, is a field extension of Student Health Services that provides free medical assistance and transport to the on-campus clinic.
Are the people on the Medical Response Unit medical professionals?
- Yes, the MRU is staffed by state and/or nationally certified Paramedics, Emergency Medical Technicians, and Emergency Medical Responders.
Who can call the Medical Response Unit?
- Any student, faculty, staff, or guest of the University of South Florida-Tampa campus can utilize the Medical Response Unit and receive free medical assistance.
When should I call the Medical Response Unit?
- The Medical Response Unit should be called whenever you are sick or injured but do not have life-threatening injuries.
- Do not call the MRU if your life is in danger and you need to go to the emergency room. All life-threatening emergencies require the activation of 911. When in doubt, call 911.
What are some examples of medical and traumatic injuries that I should call the Medical Response Unit for?
- Examples include broken bones, cold/flu symptoms, cuts requiring stitches, minor burns, animal bites, nausea/vomiting, and abdominal pain.
How long will I have to wait for the Medical Response Unit to respond to my location?
- The average response time is approximately 5 minutes from when the unit is dispatched to arrival on scene.
Where can the Medical Response Unit take me?
- The MRU can transport any USF student to the Student Health Services Clinic, Morsani Center for Advanced Healthcare, and to any of the campus residence halls.
Do I have to be on campus to utilize the Medical Response Unit?
- Yes, you must be on the USF-Tampa campus to activate the MRU.
Will I get charged for using the Medical Response Unit?
- No, the medical assistance and transportation provided by the Medical Response Unit is entirely free.
Is the Medical Response Unit 911 and can they take me to the Emergency Room?
- No, the Medical Response Unit is not a 911 ambulance and cannot transport students to the hospital or to any off-campus location.
Is the Medical Response Unit available on holidays or when the University of South Florida is closed?
- No, the MRU does not operate when USF or the campus clinic is closed.
Should I still call the MRU if I am unsure if I have a medical/traumatic injury that needs medical attention?
- Yes, the MRU can respond to your location and assess if you need any further medical
assistance. Remember that the MRU is an entirely free resource that is available to
anyone on the USF-Tampa campus.